Job Summary: Processes and coordinates requests for medical information from the medical staff, insurance companies, patients, state and federal review agencies, and various Saratoga Hospital departments including but not limited to Patient Accounts, Quality Support Services and Care Management in accordance with legal guidelines and established polices/procedures. This position serves as the primary customer service center for the Health Information Services Department answering all incoming telephone calls and greeting customers that present to the department.
Primary Job Responsibilities:
Minimum Qualifications:
Associates Degree in healthcare, or related field. Or a high school diploma/GED and currently enrolled or in progress to complete an Associate degree in health information management or related field. Minimum of three years experience preferred in a medical record department. Medical terminology required. Graduate from Health Information Program or RHIT preferred.
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