Inbound Supervisor

As an Inbound Supervisor, you will provide leadership and day-to-day management of the operation’s receiving department.  This position ensures that the daily inbound orders are received, and the product is put away to the stock objective while prioritizing safety, accuracy, and productivity for our team members.  The Inbound Supervisor is also responsible for ensuring that team members are executing their daily responsibilities and following designed workflow processes and procedures.   Inbound Supervisor Responsibilities include:   Receive and put away daily inbound shipments. This is very much a working supervisor position that assumes leadership in a fast-paced environment.  Unload and stage inbound products from trucks and small parcels. Ensure that products are properly marked and put away in the correct location.  Validate quantities received and that the product is damage free of all inbound products.  Initiate accident reporting for all direct reports.  Participate in all incident and accident investigations.  Obtain proper carrier documentation for claims on damaged products.  Maintain receiving documentation as required.  Manage vendor and customer returns.  Schedule inbound loads from XPO or carriers (if applicable).  Mark all locations for put away.  Ensure the product is in the correct bin/storage location.  Support of the cycle count program.  Ensure bin maintenance and cleanliness.  Support and execute continuous improvement projects/Lean culture.  Conduct and participate in team huddles and meetings as needed.  Manage daily workload and assign productivity goals based on customers’ demands.  Ensure team members have the tools and resources necessary to focus on safety, cleanliness, and quality while maintaining an elevated level of productivity.  Assure team members are trained and understand duties, responsibilities, and performance with established expectations.  Analyze data and information to identify new opportunities for cost reduction and continuous improvement; provide thoughtful recommendation & best practice solutions.  Achieve effective performance management of direct reports through observation, feedback, performance evaluations, corrective actions & consequences, and identification of retraining needs.    Leadership Responsibilities Include:  Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.  Manage department revenue and costs within assigned budget; provide thoughtful recommendations and best practice solutions.   Identify any gaps in processes and update procedures as required by system and/or process improvements.  Execute the interview/hiring process of all direct reports and support the process of indirect reports.  Complete goal setting, development plans, and annual reviews for reporting staff promptly.  Coach and train team members to understand duties, responsibilities, and performance with established expectations.   Ensure adherence to operating procedures, legal and compliance regulations, and IT Policies to minimize risk.  Promote a team member-driven culture including a focus on safety.   Create and maintain open communication with team members, peers, management, and other departments.   Inbound Supervisor Qualifications and Skills:  Ability to read, write, and speak English.   High School Diploma or equivalent.   Consistent work history and superior attendance record.   Reliable transportation.   Ability to pass the drug screen and background check.   Clean driving record to pass the requirements of the insurance company.   Strong PC skills with a solid understanding of Microsoft Suite Office products such as Excel, Word, PowerPoint, etc.  Strong time-management skills.   Ability to adapt and learn innovative technologies quickly.   Demonstrated leadership skills within a warehouse/distribution setting.  Thorough understanding of receiving processes including initial freight check-in, inventory handling and cycle counting.  Experience with inbound receipts visibility, and labor planning.  Excellent customer service skills.  Ability to provide clear directions and provide any assistance needed to complete these.  Previous experience working with warehouse management systems.  Experience with key performance indicators that measure operational performance.  Forklift certification, experience with parts picker, and powered pallet jack experience are necessary.      Inbound Supervisor Working Conditions and Physical Demands include:  This position is performed both inside a warehouse and outside so weather conditions may include extreme heat and cold.  This position is continually active and requires standing, walking, bending, twisting, kneeling, stooping, crouching, and climbing all day.  Must frequently lift and/or move items up to 100 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  90% of your time will be spent walking or standing while picking and staging products. 10% of your time will be spent operating warehouse equipment.