Service Manager

Sauced BBQ and Spirits
Walnut Creek, CA Full Time
POSTED ON 6/21/2023 CLOSED ON 8/18/2023

What are the responsibilities and job description for the Service Manager position at Sauced BBQ and Spirits?

FOH Manager

We are looking for an experienced and energetic individual with great leadership skills who will contribute to a fun, friendly, and fast paced BBQ heaven, all while developing a dynamic team. Our Service Manager must lead by example in every area of the restaurant. Must be passionate about building a loyal fan base, with a desire to continuously develop systems and staff to provide the best possible experience to our guests again and again.

Requirements/Responsibilities:

  • Assisting in the development and management of all staff including managers of all departments. All staff and managers will be developed based upon Sauced standards and systems that are in place with more to come.
  • Opening and closing restaurant shifts throughout the year including holidays as determined by your General Manager.
  • Assisting in the writing of timely and accurate sales and labor forecast for the restaurant with communication to your Director of Operations.
  • Implementing sales building techniques with servers, hosts and bartenders to drive top line performance.
  • Implementing and maintaining proper food/beverage handling processes in relationship to the health and safety of employees and customers. Follow all systems and checklists in place to ensure proper food safety and quality.
  • Developing yourself, other managers and staff on Sauced standards in service, food quality, and sanitation.
  • Open communication with Human Resources with any staff members or managers that could result in a financial loss for the company.
  • Hiring and maintaining staff according to set pars for the desired location while developing the management team on how to identify quality staff.
  • Adhering to and successfully managing budgets for selected parts of the P&L that you are in control of. The items of the P&L that you will be managing are: Labor, COG, Sales and Profit. Any additional items will be delegated by your General Manager.

Offerings:

Sauced BBQ and Spirits offers an excellent compensation package plus paid vacation, paid sick days, full health benefits program with choice of plan, 401k matching, restaurant discounts, and best yet an attainable bonus platform! We’re closed on Christmas Eve, Christmas and Thanksgiving to allow our staff to enjoy time with their friends and families. We are a multi-brand restaurant group that is firmly planted in the Northern California market that offers significant growth opportunities tailored to your leadership style.

We are so excited to have the opportunity to bring authentic BBQ to California. Our goal at Sauced is to always provide excellent food, creative cocktails, and an unmatched southern charm and ambiance. We want every one of our guests to become a part of our extended family and walk out of our doors with a memorable experience and a full stomach.
My cousin Brenden and I (Barrett) have been dreaming of owning a restaurant since our early college years. Quite frankly, Brenden loved to cook and I loved to eat…some things never change. We were both born in 1979, and although we grew up on opposite sides of the country, we always stayed close. I grew up in Pleasanton, CA while Brenden was raised in Atlanta, GA… yes this means he has been to countless NASCAR races and has probably owned a pair of Wranglers at some point. In our early 30’s (still 2,500 miles apart), it was time to stop dreaming and turn our passion into reality. Several years later, we did just that… Sauced BBQ Spirits was born in downtown Livermore, CA on April 22, 2012!
I bet at this point, as long as you have not fallen asleep, you are wondering how the barbecue came to be. Well, many years ago Brenden acquired a ceramic smoker which he swears by, called a Big Green Egg (Ask him about it and he will probably have you buying one before you leave the restaurant).He fell in love with BBQ and spent years cooking and practicing the art and science of it in his backyard, eventually starting a competition BBQ team in the Atlanta area. The team scored well in several categories, most notably in the “Most Beer Consumed” category.
While Brenden was perfecting his BBQ recipes, we took it upon ourselves to spend thousands of hours in different bars and restaurants throughout the country drinking…errrr…researching the art of the cocktail. We even made it to Kentucky to learn how to make a Mint Julep and New Orleans to research…wait…I don’t remember much of anything in New Orleans. Anyways, it was exhausting but it just had to be done for the good of the cause.
In creating Sauced, we really wanted to bring the South to Northern California, so we literally did just that. All the wood and corrugated ceiling in here are reclaimed and shipped in from barns in Georgia and North Carolina. I even had Brenden shipped in. We opened Sauced with the invaluable help of a lot of families (our Wives, Mothers, Fathers, Sisters, Uncles, Aunts, Cousins, Children) and friends along the way. We hope the final product is one you will want to experience over and over again for any occasion.
Thanks so much for joining us at Sauced BBQ & Spirits,
Sincerely Barret & Brenden

Salary : $62,500 - $70,000

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