Operations Manager

Job Objective: To oversee facility and lead associates, processes, and policies of RelaDyne in a manner of excellence in order to profitably maintain and grow market share, sustain customer loyalty, and provide opportunities for corporate financial growth.              

 Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size, location, kind of business and operations.

Human Resource Management: 

• Build a leadership team that supports excellence  
• Build a sales team that can win market share and help achieve sales expectations of growth, profitability, and integrity 
• Communicate progress, goals, company direction, expectations, and other information on a regular basis to all associates 
• Develop a productive team by hiring, training, and providing professional development 
• Provide communication and motivational techniques in supervising, counseling, coaching, and disciplining associates 
• Conduct annual performance evaluations 
• Develop and maintain a Human Resource Plan tracking high potential associate progress and opportunities for promotion 
• Support goals set by regional and corporate management 
• Maintain guidelines that support local, state, and federal laws including labor, safety, drug & alcohol, and other OSHA policies 

Operations: 

• Maintain operational excellence through consistent knowledge and delegation of operational procedures 
• Focus on overall continued improvement, efficiency and productivity in processes and procedures, maintaining integrity in purchasing, sales flow, invoicing, accounts receivable, accounts payable, etc. 
• Follow operational best practices that maximize profits and reduce losses 
• Maintain all facilities (building, land, equipment) for a professional appearance 
• Allow for proper maintenance that will ensure maximum use of all physical property 

Purchasing: 

• Support our vendor partners and key strategic lines 
• Ensure a profitable purchasing environment that includes: 
  1. Close tracking and management of key commodities 
  2. Inventory levels that support sales and growth objectives as well as achieve corporate guidelines for days in inventory and working capital 
  3. Support of Private Label and key strategic product usage and throughput 
• Take full advantage of discounts 
• Support and work with our future Support Center Sourcing and Purchasing Teams 

Warehouse:

• Establish profitable strategies that maximize labor, equipment, materials, floor space and distribution logistics 
• Require associates follow proper safety regulations and wear necessary safety gear 
• Manage inventory control and integrity 
• Comply with all Department of Transportation (DOT) and Occupational Safety and Health Administration (OSHA) regulations 
• Maintain warehouse equipment and delivery vehicles to provide efficient operations and safe environment 

Business Development: 

• Develop and analyze market information and trends in the local market  
• Work closely with Regional and local Sales Management to drive excellence in sales processes and customer loyalty 
• Identify new product and business opportunities based on customer needs  
• Achieve financial objectives and maintain desired earnings 
• Be the premier customer service provider of value added services by maintaining a standard of excellence  
• Improve company standing through expansion and penetration of market 
• Communicate expectations of post-sales service to associates to maximize customer relationships 
• while maintaining the company’s financial integrity 

Other: 

• Attend necessary regional, corporate, and industry meetings 
• Represent the company in a professional manner at all times ensuring quality customer service 
• Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures 
• Support corporate programs, goals, and initiatives of the company 

Pay: $120,000 -  $130,000 per year