What are the responsibilities and job description for the People Operations Manager position at SBC Solutions?
Essential Duties and Responsibilities:
- Together with the leadership team, responsible for the development and execution of organization’s excellent talent strategies encompassing employee recruitment, engagement, performance, efficiency, development, retention, and customer strategies
- Create a sustainable employer brand as a great place to work from the inside out in order to attract, hire, and retain top talent
- Work with leadership team to create a high-performance culture, including developing staff productivity and performance benchmarks
- Collect and measure relevant people metrics, including productivity and performance, time to hire, engagement, satisfaction and develop action plans accordingly
- Develop internal advisory committee to help inform initiatives to improve and maintain organizational culture and ways to make a great place to work
- Design and implement employee development initiatives including training, mentorship, and career planning programs
- Support continuous improvement processes, including facilitating Quality Improvement Steering Committee
- Support organizational capacity building and evaluation and learning efforts through a human resources lens
- Support leadership in developing organizational structures
- Ensure that HR practices are established and function with an equity and inclusion lens while serving business priorities
- Administer performance management system including 60-day reviews, annual appraisals, and other performance initiatives
- Coach and support supervisors on handling employee performance issues
- Support Director of Human Resources on employee relations and performance issues and progressive discipline
- Conduct stay and exit interviews with employees to understand employee experience and address any issues
- Modernize and improve efficiency and effectiveness of HR systems
- Think strategically, recommending new approaches, policies, procedures and initiatives for the HR department to support the mission of the organization
- Support the planning and execution of events
- Maintain compliance with various annual government reporting requirements
- Maintain currency in employment and benefit laws and other HR related matters
- Operate standard office equipment and use required software applications
- Perform other duties and responsibilities as assigned
Job Types: Full-time, Contract
Salary: $30.00 - $35.00 per hour
Expected hours: 40 per week
Experience:
- Non-Profit Organization: 2 years (Preferred)
Work Location: In person
Salary : $30 - $35
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