Executive Housekeeper

Hotel: Onyx Downtown Boston The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department’s activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for hiring, training and managing the performance of housekeeping staff and supervisors. Plans and organizes the cleaning of all guests' rooms and public areas. Provide daily cleaning assignments to room attendants. Manage staffing fluctuations and identify staffing needs. Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager. Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures. Inspect cleanliness of all hotel rooms and public areas. Provide current and prospective associates with information about company policies and job duties. Develops and executes incentives and programs that promote positive associate relations. Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality. Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required. Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely. Performs any other duties as requested by General Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. QUALIFICATIONS AND REQUIREMENTS: EDUCATION/EXPERIENCE One-year related experience and/or training in hotel operations with focus in the housekeeping or adjacent departments. COMPUTER SKILLS Ability to interpret and perform intermediate computer functions. Must be proficient in Outlook, Word and Excel. WORK ENVIRONMENT Be able to work in a standing position for long periods of time up to 8 hours a day. Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision. Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards. Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position. We are interested in attracting and investing in talented, dedicated and highly motivated associates who want to join a progressive organization that believes their associates are their greatest asset. We believe that what lies at the heart of a great company is a place where associates are respected. We believe that when a culture of respect is paramount, associates will in turn treat our guests to the highest level of respect they can deliver. Our current and future success is based on our ability to predict associates needs, recognize their talent, cultivate and nurture those skills. What inspires our associates to want to come to work every day is the opportunity to lean and partner with inspired leaders who are active listeners that care about them. Within our company, we believe that we will always focus on improving our culture and improving the working environment at both the corporate office and at our hotels. The desired culture is always evolving. A history of career advancement within an individual hotel, a sister hotel or advancement to a corporate position has built a strong foundation with our team. In addition, the continual growth of our company provides opportunity where associates will be enriched. When a new opportunity arises, we first look within our talent pool. Our high retention factor at all associate levels support this philosophy. Our human resource initiatives are designed for personal and professional growth. They include ongoing formal and on the job training, competitive benefits and compensation, reward for performance, recognition and celebrating successes at every level. We believe in having on the job fun! We look for opportunities to engage our associates in the company’s vision, mission and core values. Our associates are our greatest asset. Joining the Stonebridge team is joining a winning team. You will work with leading hotel professionals and leading hotel brands. We invite you to consider a career with our growing organization.