F&B Supervisor

sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in “lifestyle hospitality,” we redefine the hospitality experience through innovation and collaboration. We ELEVATE THE EXTRAORDINARY.

A pioneering icon in lifestyle hospitality, sbe has become an international brand. As a multiplatform hospitality and nightlife company, we create innovative concepts and award-winning experiences. As incubators and operators, we develop globally acclaimed culinary brands, critically acclaimed restaurants, lounges, and nightclubs. What unites them is a continued commitment to innovation, and service, delivering an unparalleled experience that exceeds the highest of expectations and sets new industry standards. sbe conceptualizes and develops innovative concepts that invite you to INDULGE IN THE EXTRAORDINARY.

JOB TITLE: Floor Supervisor

Job Focus

• Must value and support our TEAM!
• Must value and care for our guests!
• Will own and ensure accountability of all standards of health, safety, emergency management, sanitation, maintenance, and licensing; company mandated and locally mandated
• Will define and demonstrate Employee Standards of Conduct
• Responsible to liaise with and assist other Disruptive Group teams
• Promote sbe’s culture of authenticity, mastery and innovation

KEEPING IT FOCUSED

• Will communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Will communicate with team using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Will remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
• Will make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Participate in community events and ensure corporate social responsibility goals of sbe are met.
• Collaborate with and complete other projects as assigned by Disruptive Group and sbe corporate leadership.
• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
• Ensure that all staff follows and are following sbe’s policies and procedures.
• Reports directly to GM, Chef’s and Floor Managers.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

Our strongest candidates will possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Strong local hospitality experience and commitment – you understand the importance of connection within our communities and work to promote and foster it
• Ability to work under pressure – asserting initiative, maintaining a sense of urgency both while maintaining composure.
• Ability to connect; resolve conflict, drive engagement, and develop teams
• Ability to Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expertise: Considered a thought leader on a subject
• Ability to Lead: Inspires teammates to follow them
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Exceptionally strong ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Proficient in Windows Office: Word, Excel, PowerPoint, Publisher, etc.
• Ability to walk, stand, and/or bend continuously to perform essential job functions.