Field Service Technician - Midwest

The Field Service Technician is responsible for installing, servicing and providing technical support for ScentAir environmental fragrance systems. This Field Service Technician's coverage area will be Iowa, Kansas City, St. Louis. etc...

Your day to day...

• Travel to client sites to install & service environmental fragrance systems that disperse fragrance into desired target areas.
• Follow up with customers receiving service to verify expectations are achieved.
• Interface with Client Relations personnel to coordinate shipment of replacement equipment when needed.
• Perform prescribed preventative maintenance on equipment installed in client locations as required.
• Perform basic diagnostics and repairs on installed equipment as required.
• Perform onsite property survey and equipment specification as instructed in scope of work.
• Prepare, complete and submit all technical paperwork per company guidelines.
• Complete tasks as directed by installation & service schedules with minimum supervision.

What we are looking for...  

• 3-5 years field experience as a mechanical technician using small hand tools
• Must be a self-starter with the ability to work well with changing priorities
• Good understanding of HVAC mechanical systems
• Excellent trouble shooting and diagnostic skills
• Able to read and interpret building plans and blueprints
• Previous customer service experience with excellent written and oral communications skills
• Frequent travel required

While performing the duties of this job, the employee is frequently required to stand; walk, reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75lbs. The employee is occasionally required to sit, use hands to operate a computer and calculator, and communicate accordingly. 

Work Environment

The position will be based out of a home office of the Technician.  The noise level in the work environment can be loud at some client facilities.  Local travel to client and sub-contractor facilities will be required and will generally account for approximately 90% of the positions time, and at times may exceed that. Company will supply a corporate credit card, travel per diem, and will cover or reimburse employee for all approved travel expenses.

Be part of something scent-sational:

• Competitive pay
• Medical, dental, vision, and life insurance
• Company matched 401k
• Fun, team-focused work environment
• Employee driven community outreach program