What are the responsibilities and job description for the Manager, Payment Operations position at SchoolsFirst Federal Credit Union?
Position Details
The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Minimum: $95,891
Midpoint: $119,863
Maximum: $143,836
This position is incentive eligible
SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
What You’ll Be Doing
Responsible for planning, directing and overseeing the operations of the department, ensuring external and internal Members receive prompt and accurate service related to multiple and complex functions.
- Researches, evaluates and implements department and/or divisional projects that pertain to the scope of the department.
- Understands compliance regulations applying to ACH, EFT, Reg, E, Reg CC, and Reg D. Ensures appropriate staff is adequately trained to follow regulation requirements, and that credit union practices relating to the above are in adherence.
- Oversees the processing, auditing and administration of the credit union’s ACH, payroll, and electronic account related functions. Responsible for management of staff providing assistance to Members by phone or mail in areas that include, but are not limited to; ACH, School district payroll, and new Memberships.
- Responds to telephone and written inquiries, researches problems, and provides information to requesting party. Assists employees with Member service conflicts and written correspondence.
- Appropriately identifies, evaluates, and manages risk within area and implements risk mitigation strategies and activities as appropriate.
- Builds relationships with public and private school district payroll offices.
Additional Job Functions
- Provides daily support to staff, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances.
- Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives.
- Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control.
- Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations.
- Ensures compliance with state and federal laws as well as any other applicable regulations.
- Understands the credit union organizational goals and key performance indicators and takes the necessary actions to achieve desired results.
- Performs other duties as assigned
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
People Management
Management
Qualifications
- Required High School Diploma or GED
- Preferred Bachelor's Degree or equivalent years of experience
- 5-7 years of previous related experience Required
- 1-3 years previous management experience Required
Knowledge, Skills, and Abilities
Salary : $95,891 - $119,863
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