Activity and Snowshoe Hike Host

Seasonal (Seasonal)

Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!

PERKS & BENEFITS:

• Free Ikon Pass for all eligible employees
• Additional free skiing riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Employee housing available in Sandpoint area
• Onsite employee childcare available (limited space)
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, food, lodging, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
• 401k plan with generous employer match
• Paid parental leave of up to 6 weeks for eligible employees
• Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
• Pro-deal pricing on equipment from top outdoor brands
• Bereavement pay
• Employee transportation available
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further education

JOB TITILE/DEPARTMENT: Activity & SS Hike Host

POSITION TYPE: Winter seasonal - part time

SUPERVISORY: No

SUPERVISED BY: Activities Manager

JOB SUMMARY: Enhances the guest experience above and beyond expectations by creating and maintaining a fun and pleasant environment in the village. Greets the guest, provides direction and assistance, create and implement village activities, children's activities, host snowshoe hikes, host village campfires/ marshmallow roasts, and enhance the guest experience beyond the general expectations of a resort.

REQUIREMENTS: All Activity Hosts must be available for weekends.

ESSENTIAL FUNCTIONS: Provide excellent customer service to all guests at Schweitzer, primarily in the village area by performing the following:

• Provide information of the mountain area as well as the services of Schweitzer Mountain.
• Meet and greet guests at their arrival, help with directions, information, a welcoming smile and assistance with gear if necessary.
• Provide village communication, direction and support to staff and guests.
• Create and implement mountain activities which may include snowshoe hikes, campfires, event support, crafts, movies, games, naturalist talks, etc.

PHYSICAL DEMANDS: Standing for long periods of time. Exposure to extreme outdoor elements. Helping guests with ski and snowboard gear and equipment. Snow shoveling. Hauling firewood and starting campfires. Ability to learn how to snowshoe and lead guests up to 3 miles. Will lift 10 pounds frequently and 50 pounds rarely. Nearly 100% of job will be performed outside.

JOB SPECIFICATIONS:

SKILLS: Outstanding customer service skills. Effective verbal communication skills. Reading, map comprehension and a good memory are all required.

ATTRIBUTES: Must be friendly, outgoing, willing to help, physically active and have a positive attitude

EDUCATION: English, reading, writing, communication, and basic math.

EXPERIENCE: Guest service experience. Outdoor working experience. Winter Sports enthusiast and knowledge of mountain environment preferred.

LICENSE NEEDED: None

UNIFORM: Jacket and snow pants will be provided by employer. Boots, hat, gloves and eye protection are responsibility of employee.

APPEARANCE STANDARDS: Schweitzer Mountain upholds the following appearance standards:

• Jewelry must be kept to a minimum. Jewelry in visible piercings are limited to:

• In the facial area (eyebrow or side nostril) which is either a stud or a ring no larger than ½ inch. No rings in noses, please-studs are acceptable.

• Only studs or rings smaller than ½ inch can be used on the upper ear. Large hoops or gauges on the lower ear may present a safety issue.

• If you have piercings in your mouth/lips/cheeks etc. you will be asked to use a clear nylon stud or other low-visibility item while you are on-duty.

• Tattoos: At no time can tattoos that may offend guests or co-workers be visible.
• Cosmetics and perfume/cologne should be kept to a minimum
• Hair should be worn so as not to cover eyes or facial features.
• Facial hair must be kept clean.
• Good personal hygiene should be practiced.

MACHINES OR TOOLS OPERATED: Hand-held radios, shovels, drills, maul.

JUDGEMENT/ MENTAL COMPLEXITY: moderate

BENEFITS: Group 3: See employee handbook.

REVIEW SCHEDULE: This position and the person filling it will be evaluated once per season.

While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessar