Supervisor

Flex Year Round

Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer.

Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy.

We look forward to learning more about you and how you can be a part of the Schweitzer difference!

PERKS & BENEFITS : Free Ikon Pass for all eligible employeesAdditional free skiing riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependentsDiscounted skiing riding for friends and family of eligible employees across the family of Alterra Mountain Company resortsEmployee housing available in Sandpoint areaOnsite employee childcare available (limited space)Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and rechargeGenerous discounts on outdoor gear, apparel, food, lodging, etc.

Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees401k plan with generous employer matchPaid parental leave of up to 6 weeks for eligible employeesDiscounts available for equipment rentals (based on availability), retail, food, lodging, and morePro-deal pricing on equipment from top outdoor brandsBereavement payEmployee transportation availableDiscounted tuition with partner online university for all Alterra Mountain Company employees to further education

POSITION TYPE :

WAGE RANGE :

$17-18 / hour plus tips and commission on services performed

BENEFITS :

See Employee Services for specific benefit package associated with flex year round

SUPERVISORY : SUPERVISED BY :

SUPERVISED BY : Cambium Spa Manager

Cambium Spa Manager

JOB SUMMARY : . To assist the Cambium Spa Manager with the overall supervision and direction of Cambium. Responsible for oversight of SpaSoft scheduling & booking processes, inventory, scheduling of programs such as yoga, and may assist in training of reception and ambassador staff.

May also provide reflexology and other related wellness services not requiring a license for Schweitzer guests.

REQUIREMENTS : Must be available weekends and holidays

ESSENTIAL FUNCTIONS :

Will contribute to the overall vision, direction and implementation of Cambium and its programs by performing the following : Possess the ability to work without direct supervision.

Oversee the operation of Cambium in absence of manager, provide leadership and oversight of the programs, services and staff members in the spa when the manager is not present.

Inspire a service culture to deliver quality experiences.Greet guests, answer phone calls, assist guests with questions regarding spa services.

Accurately book, change and cancel spa appointments, charge for services applied. Financially accountable for sales functions of the spa.

Organize and maintain information systems, sales systems and booking protocols. Assist manager in training staff to protocolsBe able to perform duties of reception and ambassador positions as described in separate job descriptions.

Assist in keeping paperwork, including client intake forms with sensitive information, organized and privately stored.Assist with inventory management.

Perform prep work, assist with properly cleaning and restocking rooms as required.Assist with washing and folding of all linens used in treatment rooms.

Help uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.May assist with other programs associated with the spa (ie yoga, reflexology)

PHYSICAL DEMANDS :

Responsible for up to 8 hours of combined standing / desk activity. Will lift up to 10 pounds frequently and up to 40 pounds rarely.

Will bend, squat, kneel, climb, balance, feel and reach above shoulder level occasionally to frequently. Hearing, speech, sight, walking, use of hands to finger, handle or feel objects, tools or controls, are required.

100% inside and some potential outside worksite, exposed to all moisture levels and temperature changes. Hazards are ice and snow.

JOB SPECIFICATIONS : SKILLS :

SKILLS :

Effective leadership skills and strong work ethic, Ability to inspire, prioritize and delegate. Some knowledge of massage modalities and possess a general understanding of various body treatments.

Excellent communication skills both oral and written; computer skills with Microsoft Office required; excellent guest service skills;

detailed, accurate, and organized. Winter Sports enthusiast and knowledge of mountain environment preferred.

ATTRIBUTES :

Professional manner, positive attitude, patient, confident, has initiative, and enjoys inside work.

EDUCATION :

Some college preferred.

EXPERIENCE :

Supervisor experience preferred, some massage experience preferred, knowledge of professional spa services and treatments, customer service experience preferred.

Resort experience preferred.

LICENSE :

CPR and first aid training preferred, subject to background check and motor vehicle records check

UNIFORM :

Will provide own clothes to meet dress standards, logo shirt provided.

APPEARANCE STANDARDS :

Schweitzer Mountain upholds the following appearance standards : Jewelry must be kept to a minimum. Jewelry in visible piercings are limited to : In the facial area (eyebrow or side nostril) which is either a stud or a ring no larger than

inch. No rings in noses, please-studs are acceptable.Only studs or rings smaller than

inch can be used on the upper ear. Large hoops or gauges on the lower ear may present a safety issue.If you have piercings in your mouth / lips / cheeks etc.

you will be asked to use a clear nylon stud or other low-visibility item while you are on-duty.Tattoos : At no time can tattoos that may offend guests or co-workers be visible.

Cosmetics and perfume / cologne should be kept to a minimumHair should be worn so as not to cover eyes or facial features.

Facial hair must be kept clean. Please do not start a new beard during the season. Good personal hygiene should be practiced.

MACHINES, PROGRAMS AND TOOLS OPERATED :

Computer; Microsoft Windows and Office including Outlook, Word, Excel, Publisher, Power Point; SpaSoft Sales System.

JUDGEMENT / MENTAL COMPLEXITY :

High

REVIEW SCHEDULE :

This position and the individual filling it will be evaluated once per season.

While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary.#J-18808-Ljbffr

Last updated : 2024-04-05

Salary : $17 - $18