Manager Office Administration

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided. JOB RESPONSIBILITIES Direct supervision of two or more full time employees In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash Assigns processing orders and controls storage inventory Coordinates the completion and filing of various forms and reports; verifies accuracy Administers local HR processes as applicable Collaborates and supports all other departments within the business unit Reviews time cards and administers corporate payroll policies and procedures Facilitates vendor coordination and supervision Pulls monthly reports for key performance indicators Trains staff in processes and procedures Processes expense reports and tracks Capital Expenditure Authorizations Conducts Sarbanes Oxley (SOX) Audits Assists Associates in ensuring all documentation is SOX compliant Maintains vehicle records and licenses Updates General Price Lists and approves contracts as necessary Manages Alarm Systems including codes, working order, etc. Monitors document retention policies and disposes of expired documents in a secure manner Prepares customer statements Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations Assures compliance with all company policies and procedures MINIMUM REQUIREMENTS Education High school diploma or equivalent Completion of a diploma training program at a college or technical school preferred Experience 5 years of administrative management experience with a strong customer service focus 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience MS Project management and database software experience or equivalent Knowledge, Skills and Abilities Ability to multi task and set priorities Ability to work flexible hours as needed Ability to work with minimal supervision Ability to display compassion and remain calm in stressful situations Working knowledge of office equipment including, calculators, copiers, printers, and fax machines Communication skills both orally and in writing Customer service skills Organizational and problem solving skills Understands confidential matters and documents Postal Code: 48307 Category (Portal Searching): Operations Job Location: US-MI - Rochester Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.