What are the responsibilities and job description for the Business Analyst position at SCIGON?
Skills Required:
- Bachelor's degree in Business Administration, IT, Computer Science, or a related field.
- Proven track record as a Business Analyst, specializing in Salesforce CRM.
- At least two years of experience with Salesforce, including Sales Cloud, Service Cloud, and Lightning Experience.
- Experience in the FinTech sector, with familiarity in platforms like nCino, Fundingo, or TMO, is highly desirable.
- Strong analytical skills to translate business requirements into technical solutions.
- Excellent communication, teamwork, and stakeholder management abilities.
- Salesforce certifications are a plus.
- Knowledge of Agile/Scrum methodologies and proficiency with tools like Jira.
- Ability to perform effectively in a fast-paced environment, handling multiple priorities.
- Adherence to the highest ethical standards and professional conduct.
- Self-motivated with the initiative to take on responsibilities independently.
- A proactive and positive mindset when addressing challenges.
- Ability to work collaboratively with diverse teams in a dynamic setting.
- A commitment to teamwork and leadership, fostering a culture of innovation.
Responsibilities:
- Collaborate with stakeholders to define and understand business requirements for Salesforce implementations and enhancements within the FinTech space.
- Analyze and document business processes to identify opportunities for improvement in the Salesforce ecosystem.
- Translate business needs into detailed functional specifications for system configuration and development.
- Work closely with Salesforce administrators and developers to design and implement solutions that meet business objectives.
- Conduct workshops and training sessions to ensure stakeholder engagement with Salesforce features.
- Perform testing and validation of Salesforce solutions to ensure they meet business needs and industry standards.
- Provide ongoing support and training to users, enhancing Salesforce adoption and effectiveness.
- Stay informed about the latest Salesforce updates and best practices, continuously seeking ways to innovate within the FinTech industry.
