Quality Control Supervisor

We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices.  With unique food science expertise and proprietary processes, we’ve pioneered many firsts.  The fire in our belly to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

Estimated starting annual base salary is $77,792-$116,688 less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. In addition, this role is eligible for a discretionary, variable annual incentive, paid based on Company performance factors. SCN BestCo offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

The Quality Control Supervisor supervises and leads a team of Quality Control (QC) Leads and Technicians responsible for the inspection of incoming raw materials through finished goods release. In collaboration with Quality leadership, the QC Supervisor supports the development, enhancement and coordination of QC systems designed to ensure the continuous production of high-quality products that are consistent with established standards, customer specifications, and production goals.

• Supervise workers engaged in inspection and testing activities to ensure high standards of quality and high technical integrity.
• Oversee and ensure consistent QC documentation, testing, reporting, and other activities in compliance with company and regulatory standards.
• Develop, maintain, and report quality metrics to Quality management.
• Lead internal continuous improvement teams to stabilize and improve quality processes using techniques such as statistical process control (SPC).
• Collaborate with Quality team and other interdepartmental teams to investigate deviations, customer complaints, and audit findings.
• Collaborate with Production, Engineering, Regulatory, and other interdepartmental teams, as needed.
• Provide technical and statistical expertise to teams as needed.
• Maintain and update the standard operating procedures (SOPs), Quality Control work instructions, and job aids as needed.
• Design, develop, and implement quality control training programs in partnership with management.
• Support internal and external audits as directed.

The position carries out people leader responsibilities in accordance with the Company’s policies and applicable laws. Responsibilities include: 

• Provide task direction to team members.
• Provide on the job training (OJT) for new hires (onboarding).
• Motivate team to improve productivity.
• Create and monitor team schedules.
• Oversee day-to-day operations of assigned areas.
• Listen to team members’ feedback and resolve/report any issues or conflicts.
• Conduct performance reviews and manage individual performance.
• Ensure safety and quality standards are enforced and met.

Education & Experience: 

• High school diploma or equivalent.
• 6 years’ experience in Quality Control or Quality Assurance in the food or dietary supplement industry.
• 2 years’ demonstrated leadership or professional supervisory experience.

Knowledge, Skills, & Abilities (KSAs): 

• Proficiency with Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPAs).
• Proficiency in Microsoft Office including Word, Excel and Outlook.
• Strong communication, leadership, process development, training, organization, and prioritization skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Must have the ability to communicate effectively, verbally and in writing, with internal staff and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Must be able to demonstrate practical problem solving and trouble shooting skills
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Degree in food science, food technology, nutrition, or related field.
• Experience in an FDA regulated environment.
• Experience with NSF audits and standards.
• Experience with ERP, SPC systems, and/or familiarity with SPC tools.
• Bilingual in English/Spanish.

While performing the duties of this Job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is loud (examples: metal can manufacturing department, large earth-moving equipment) and the employee frequently works near moving mechanical parts. This position may occasionally be exposed to the following environmental conditions: wet or humid conditions (non-weather) and fume or airborne particles.

All employees are expected to carry out their functions in a healthy and safe manner, to always encourage and support safe work practices, and to report and/or rectify any unsafe conditions that may come to their attention immediately. All SCN BestCo employees must wear PPE as required based on their job duties.

Salary : $77,792 - $116,688