Logistics Supervisor

Work Schedule: Monday thru Friday 7:30a.m. to 4:00 p.m. Must be willing to work weekends, Over-time and be on call when needed.

POSITION SUMMARY

Supervise logistics employees who verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include shipping merchandise or material; receiving, unpacking, verifying, and recording incoming merchandise or material; and arranging for the transportation of products.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Overseeing supply chain operations.
• Organizing and managing inventory, storage, and transportation.
• Analyzing and optimizing logistical procedures.
• Reviewing, preparing, and routing sales orders & purchase orders using knowledge of shipping procedures, routes, and rates.
• Ensuring the safe and timely pick-up and delivery of shipments.
• Monitoring shipments, costs, timelines, and productivity.
• Addressing and resolving shipment and inventory issues.
• Liaising with vendors and customers.
• Answering customer & customer service queries.
• Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
• Prepare documents, bills of lading, and shipping orders to route materials.
• Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record keeping purposes.
• Contact carrier representative to arrange, shipping and delivery of materials.
• Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
• Create UPS shipments and ship confirm.
• Assist office and production departments in optimizing orders for fabrication, as needed.
• Performs other assignments as directed.
• Ability to work with little supervision and track multiple processes.
• Knowledge of laws, regulations for OTR & LTL transportation/including OS&D & claims.
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Keen on working in a fast-paced environment

POSITION QUALIFICATIONS

Competency Statement(s)

• Accuracy - Ability to perform work accurately and thoroughly.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Important Qualities

Communication skills. Need strong communication skills to collaborate with colleagues and do business with suppliers and customers.

Critical-thinking skills. Must develop, adjust, and carry out logistical plans, while finding ways to reduce costs and improve efficiency.

Customer service skills. Must know the needs of their customers to coordinate the movement of materials between suppliers and customers. Gaining this knowledge through listening to the customer and applying their knowledge of the products and systems to provide what is required.

Organizational skills. Must be able to keep detailed records and simultaneously manage several projects in a fast-paced environment.

Problem-solving skills. Must handle unforeseen issues, such as delivery problems, and adjust plans as needed to resolve the issues.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Bachelor's degree in Logistics or Business Analytics (preferred) or equivalent work experience.

Experience: 2 years' experience in logistics, customer service, warehouse, or shipping.

3 years’ experience in a supervisory role in logistics or related field.

Computer Skills: Working knowledge of logistics software (ERP), warehouse software (WMS) & Salesforce(preferred)

Certifications &Licenses: Valid Driver’s License, forklift certification.