What are the responsibilities and job description for the To-Go Specialist position at SDS Stores Inc.?
Pay Range: $13 - $17
Job Overview:
We are seeking an organized and customer-focused individual to join our team as a To-Go Specialist at Applebee's. The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of our take-out and delivery services. If you have excellent communication skills, attention to detail, and a passion for delivering exceptional service, we encourage you to apply.
Responsibilities:
- Order Processing:
- Receive and process take-out and delivery orders accurately and efficiently.
- Confirm order details, including special requests, and provide estimated pickup or delivery times.
- Coordinate with kitchen staff to ensure timely preparation of orders.
- Customer Service:
- Provide excellent customer service by addressing inquiries and assisting with order customization.
- Communicate order status and estimated delivery or pickup times to customers.
- Resolve any issues or concerns related to To-Go orders with professionalism and courtesy.
- Packaging and Presentation:
- Ensure accurate and complete packaging of orders for delivery or take-out.
- Pay attention to presentation and quality control to uphold Applebee's standards.
- Organize orders for efficient pickup or delivery by customers or third-party services.
- Payment Handling:
- Process payment transactions accurately, handling cash and electronic transactions.
- Provide receipts and change promptly and professionally.
- Address any billing inquiries or discrepancies with courtesy and efficiency.
- Cleanliness and Organization:
- Maintain a clean and organized To-Go area, including packaging materials and utensils.
- Assist in routine cleaning tasks to ensure a hygienic work environment.
- Monitor and restock To-Go supplies as needed.
- Team Collaboration:
- Communicate effectively with kitchen staff and serving team to fulfill To-Go orders.
- Collaborate with other To-Go Specialists to ensure smooth operation during peak hours.
- Support a positive and team-oriented work environment.
Qualifications:
- Previous experience in a customer service or To-Go Specialist role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational skills with attention to detail.
- Basic math skills for order processing and handling payments.
- Flexibility to work evenings, weekends, and holidays.
Benefits:
- Flexible Schedules
- 401k with Company Match
- Paid Time Off
- Paid Vacation
- Health Insurance
- Paid Weekly
If you are an efficient and customer-focused individual with a passion for ensuring a seamless To-Go experience, we invite you to apply for the position of To-Go Specialist at Applebee's. Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a valuable addition to our team.
Salary : $13 - $17
