Data Processing Supervisor

Description

Our Lead provides direction to the Variable Data Programmers, including processes and training for standard workflow of cleansing, standardizing and postal processing of data files & name lists for all print and direct mail programs and prioritizing of jobs to meet customer delivery expectations and standard turnaround times. 

Responsible for oversight of the day-to-day production of client mailing and variable print projects, custom programming for variable data and triggered business logic on print campaigns.  Creating and managing the SOPs and automation processes for cleansing, converting and standardizing lists for mailing.  Partnering with Scheduling, Directors and Managers of other areas to ensure optimal schedules and turn times for jobs and projects through Data Services. Provides direction for postage estimates, drop ship, commingling and freight plan recommendations, keeping up-to-date with USPS regulations and promotions. 

Requirements

Excellent attention to detail is required for this position with a propensity for troubleshooting and anomaly identification. Very good communication and writing skills are important to appropriately interpret production instructions. Interaction with customers and internal clients in a professional manner is a key component of the position. He/she must possess extensive knowledge of the print and mailing industry, high quality standards, mature judgement, and strong organizational work habits. General knowledge of USPS postal regulations and sort categories is required. Must have background using mail list data processing & variable letter setup software or similar products (Such as Satori, BCC, SAP, Quadient (GMC) Inspire, XMPie, MindFire, FreeFlow Core, Windowbook, Monticello and PostalOne!).

This position requires access to “Client-Sensitive” data, PHI/ePHI access or authorization. Mandatory security training as well as background/drug screen/credit check will be implemented.

Preferred Education/Training and Systems

An Associate Degree in printing, technology or related field or a High School diploma/GED along with the equivalent industry related experience and training.

Mail list data processing & variable letter setup software experience in the following software packages is preferred; BCC, Quadient (GMC) Inspire, FreeFlow Core, Windowbook, PostalOne!, PrintIQ Production system or similar production software.