Inside Sales

POSITION SUMMARY:

• In-depth knowledge and understanding of Sealing Devices' products, pricing structure and gross profit objectives.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Accurately quote prices, credit terms, or bid specifications (obtain credit information about prospective customers).
• Accurately take orders and information from customers and vendors via phone, fax, or face to face.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
• Develop interpersonal relationships with customers and vendors alike to promote sale growth.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Maintain customer records using Oracle, customer cross-reference files and inventory master files.
• Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
• Provide feedback to product design teams so that products can be tailored to clients' needs.
• Report quality problems to applicable supervisor.
• Responsible to follow departmental procedures and work instructions as written and recommend improvements as necessary.
• Maintains safe and clean working environment by complying with policies, guidelines and regulatory requirements per the Sealing Devices Quality System.

BENEFITS OFFERED:

Education

• High School or better
• Associates or better in Business Administration or related field

• Bachelors or better in Business Administration or related field

Skills

• Strong interpersonal skills
• Excellent time management skills

• Computer Skills

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)