Jewelry Sales Specialist

Chestnut Hill, MA Full Time
POSTED ON 4/16/2024

Are you passionate about creating exceptional customer experiences and leading a team that makes a real impact? We are looking for a Jewelry Sales Manager to lead our dedicated team of Customer Experience Assistants, Jewelry Consultants, and Concierges in our Chestnut Hills showroom. As a leader, you will cultivate an environment of partnership and positivity, encouraging a bias towards action and a commitment to customer excellence. This role is pivotal in driving our sales goals and directly contributing to the growth of our company.

What You’ll Do:

  • Recruit, lead, and mentor a high-performing team to achieve and exceed sales targets in a fast-paced, omni-channel environment.
  • Drive showroom sales performance through deep understanding of business priorities, direct coaching, and oversight of team KPIs.
  • Design and implement strategies to enhance customer service efficiency and improve the overall customer experience.
  • Collaborate with cross-functional teams including customer care to address and resolve customer issues, ensuring the highest level of service.
  • Oversee showroom management, maintain high standards of visual merchandising, and ensure the showroom environment reflects our luxury brand.

What You Bring:

  • Proven passion for customer service, with a drive to go above and beyond to meet the needs of each customer.
  • Strong leadership skills, with a track record of exceeding sales goals

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Ability to Relocate:

  • Chestnut Hill, MA: Relocate before starting work (Required)

Work Location: In person

Salary.com Estimation for Jewelry Sales Specialist in Chestnut Hill, MA
$144,282 to $207,294
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