Systems Analyst

Location: 

The facility needing support are located at U. S. Steel’s Mon Valley Works, located in West Mifflin, Clairton and Braddock, PA. 

Physical Addresses: 

U. S. Steel – Mon Valley Works, Irvin Plant, Camp Hollow Road, West Mifflin, PA 15122. 

Major Responsibilities:

The Systems Administrator is responsible for supporting the physical and virtual server environments, the facility’s computer rooms, the computer room’s UPS equipment, and may be asked to assist with other general IT infrastructure technology functions at the facilities. Safety is the Core Value of U.S. Steel; the Systems Administrator will make Safety the first priority in the execution of all work, and from time to time - will be required to wear Personal Protective Equipment (PPE). The successful candidate will have a detailed knowledge of server technologies and their application in an enterprise environment. The list of responsibilities includes:
  

Technical

• Analyze day-to-day functions and processes of servers and  operating systems - including interaction with application software and database resources to ensure the servers are performing within predetermined guidelines, limits, and specifications. Experience with SolarWinds SNMP monitoring is a plus.
• Identify and resolve operating system issues in order to maintain services, enhance capabilities, and prevent system outages. Experience with RDP, iLO, and VCenter is a plus.
• Work within an organized change control system and ticketing request system.
• Plan, implement and maintain Business Continuity and Disaster Recovery solutions including standard backups and site recovery.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. 

Strategy & Planning

• Assist in the planning, design, development, of new solutions and enhancements to existing server implementations.
• Meet with decision makers, systems owners, and end users to define business requirements and server goals, and identify and resolve server issues.
• Ensure compatibility and interoperability of in-house computing systems.
• Review and analyze the effectiveness and efficiency of existing servers and develop strategies for improving or further leveraging existing servers.

Acquisition & Deployment

• Assist in the deployment of new servers and enhancements to existing servers.
• Conduct research on hardware and OS enhancements to justify recommendations and to support purchasing efforts.

Operational Management

• Assist with the development and implementation of an Emergency Action Plan for Server recovery. 

• Create server installation and upgrade proposals.
• Perform cost-benefit and return on investment analyses for proposed servers to aid management in making implementation decisions.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new servers.

Minimum Requirements:

• 2-4 years experience supporting an enterprise network, or equivalent experience preferred
• Server and storage management, support and troubleshooting in an Enterprise environment 

• Experience implementing and maintaining NetApp storage, VMware, ESXI, and VEEAM solutions. 

• Data Center Facilities Management skills, including UPS, power distribution, fire suppression, HVAC, structured cabling and related technologies.
• Storage management, support and troubleshooting
• 24/7 off-hours support including weekends and evenings as required

Education:

• Bachelors Degree required or university degree in the field of computer science and/or 4 years equivalent work experience.

Critical Competencies for Success:

• Ability to work Safely and independently in a plant environment
• Possesses strong oral and written communications skills; able to articulate ideas and listen effectively
• Candidate must be a self-starter demonstrating time management & organizational skills including the ability to multi-task and effectively prioritize multiple, concurrent work activities
• Excellent interpersonal skills including the ability to work well with customers, peers, and vendors at all organizational levels
• Commitment to customer service
• Excellent work ethic and willingness to extend the extra effort required to meet critical completion time lines in support of plant needs
• Project management experience is a plus