TM Billing Specialist

Job Title: Treasury Management Billing Specialist

Reports To: TM – Sales, Product and Risk Lead

Direct Reports: N/A

Salary Grade: 

SUMMARY: This position will be responsible for Treasury management client billing set up and maintenance, managing data integrity in the Weiland account analysis system, provides support for TM sales reps, TM support, and all internal bank partners for all matters pertaining to TM customer billing.

JOB REQUIREMENTS: 

• High school diploma or equivalent required
• Experience working with banking systems
• Experience working with customer billing 
• Previous Treasury Management experience highly desirable
• Ability to work with sensitive and confidential information 
• Excellent organizational skills
• Excellent communication skills both written and verbal
• Excellent analytical skills
• Must be detail-oriented and self-motivated
• Demonstrates the ability to multi-task and prioritize with minimal supervision
• Good problem solving skills
• Ability to work within tight time constraints and adapt to changing priorities
• Must be a team player, working with multiple department members
• PC literate, including a working knowledge of internet applications and Microsoft Office Suite (Outlook, Excel, Word)

• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

JOB FUNCTIONS: 

• Manage all incoming billing request submissions from Treasury Management Implementation team. 
• Accurately bill clients for services.
• Input and analyze account analysis system quality assurance reports 
• Assist in the preparation of training materials for the Account Analysis system and other Treasury Management positions, tasks, and functions
• Ensure integrity of the fee waiver/discount pricing process to ensure that the appropriate level of approval is received and documented in the client file. 
• Manage the cancellation of TM services to ensure that billing is appropriately turned off. 
• Conduct monthly WIC billing. 
• Provide bank-wide support on the account analysis system and related client billing. 
• Review and complete file maintenance product change notices/requests. Update client billing as applicable.
• Daily creation of Q2 Stop Pay report. Charge and/or waive customers per Stop Pay billing procedure. 
• Manage Treasury Management Closed account list. Update billing in a timely fashion as applicable. 
• Complete the close of the month using Weiland
• Ability to follow, understand and complete detailed procedures related to billing TM customers each month
• Other duties as assigned.