What are the responsibilities and job description for the Senior Mortgage Loan Processor position at Seattle Bank?
Description
Who We Are
At Seattle Bank, we think boldly. We are a boutique bank that gets big things done for our clients and our community. With a motivated and forward-thinking team, we’re building the modern banking business model in effort to deliver the highest value to our clients, community and shareholders.
Locally owned and managed, we are a digitally driven boutique bank serving families and businesses in the Greater Puget Sound region and beyond. Our experienced team of bankers provides boutique-bank service, focusing on building relationships that last and solutions that succeed. From smart technologies that give our clients more control to creative solutions that can make money work smarter, we’re always building better ways to bank. As we continue to redesign the banking experience, Seattle Bank now offers BaaS solutions to fintechs, brands, and marketplaces, orchestrating the trifecta of business, technology and compliance strategies to create successful partner banking collaborations.
We're looking for eager, entrepreneurial professionals who want to be part of reimagining our industry and building a new kind of financial institution. As a lean team, we work with directness, efficiency and transparency. We set goals, work hard and reward a job well done – together. Our company culture embraces a work-from-office environment that provides collaborative space to innovate, inform and inspire. Our office is on the 29th floor of Rainier Square, Downtown Seattle's newest skyscraper, and offers an ideal location in the heart of the city with excellent access to mass transit, amenities and the retail district.
If you are self-motivated and a critical thinker with a passion for getting things done (especially things that haven’t been done before), let us know!
Position Summary
The position of Senior Mortgage Loan Processor is responsible for ensuring the timely and accurate preparation and packaging of residential loans from the beginning of the application to closing by working closely with the Relationship Manager through the entire loan process. Partners with Relationship Managers, Credit Administration and Loan Operations to successfully implement new residential products and services.
Essential Duties
- Process residential mortgage loans under various programs in a quality consistent with all company policies and procedures as well as meeting all regulatory requirements.
- Maintains a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process.
- Enters all required data and documentation into loan origination system, and follows-up and communicates with both customers and Relationship Manager to obtain missing or updated documentation in order to process the mortgage loan file in a timely manner.
- Request and review any necessary supporting documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, flood certification, etc., and ensuring the information is complete, accurate and complies with company standards, applicable regulations, standards, and guidelines.
- Analyze borrower loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds to ensure accuracy and compliance with underwriting requirements.
- Order and review preliminary title reports for accuracy and coordinate the clearing of title issues/exceptions, ensuring proper lien position is secure.
- Leads implementation of new residential products, services and third-party arrangements into existing processes and systems.
- Ensures that loan origination system is maintained by vendor and that all system issues are identified, tracked, reported on and resolved in a timely manner.
- Assist Consumer Loan Operations Manager with special projects related to streamlining loan workflow, procedures and systems.
- Provides reports as needed for Management and/or the Board.
- Follows all Bank policies and procedures, compliance regulations and completed all required annual required or job-specific training.
- Keeps up to date on applicable regulation changes
- Responds to & resolves internal/external audit findings and understands the impact that non-compliance has on the overall bank
- Provides quality customer service to all internal and external clients at all times.
- Participate in special projects and other duties as assigned.
- Identifies process gaps, researches issues and proactively recommends process improvement ideas to management
- Helps to build out loan operations procedures and takes ownership for any related to Consumer Loan Processing
Requirements
- Bachelor’s degree (BA) or equivalent from a four-year college or university preferred; five (5) to seven (7) years of related experience and/or training; or the equivalent combination of education and experience. Work related experience must consist of prior loan processing experience.
- Experience processing Conventional, Jumbo, 2nd Mortgages and Home Equity Line of Credit loans.
- Demonstrated working knowledge of federal and state lending guidelines, rules and regulations, including TRID and HMDA.
- Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze and interpret documents and professional journals, understand procedures, write reports, correspondence and procedures, speak clearly to customers and employees.
- Previous Mortgagebot LOS and Doc Magic experience preferred.
- Proficiency with personal computers and related software packages such as Word and Excel.
- Tactfulness and proven ability to handle sensitive and confidential situations.
- High energy, self-motivated, and service-oriented attitude.
- Ability to work on multiple projects with the flexibility for changing priorities; the ability to work with constant interruptions.
- Strong organizational skills, attention to detail, ability to meet deadlines, and assist other department needs.
- Must display strong team attitude and have strong professional skills.
- Effective organizational and time management skills.