Line Service Technician

KSEF: Sebring Flight Center/Line Service Technician

A positive attitude, professional appearance, team-oriented goals, and a willingness to learn are essential to your success in this position.

POSITION SUMMARY:

The role of the Line Service Technician (LST) is to be the face and direct service provider of the Sebring Flight Center.

LINE REPRESENTATIVE PRIMARY DUTIES:

• Provide first class customer service for employees, based tenants, visiting aircraft pilots, passengers, and crews.
• Dispense Aviation Gasoline (100LL) or Jet A fuel to Piston, Turbo Prop and Jet Aircraft of various sizes and/or configurations.
• Directs transient aircraft to designated parking areas.
• Reposition aircraft to various locations using appropriate tug and tow equipment for specific aircraft.
• Escort individuals and/or vehicles on the Airport Operations Area.
• Perform daily, weekly, and monthly quality control procedures on all fueling systems and associated equipment.
• Use multiple two-radios for communication with employees and aircraft operators.
• General cleaning of the Flight Center and Airport Authority facilities.
• Work in a safe manner and follow all established safety and security procedures.
• Confirm that the terminal building is open in the morning and secured at the end of each workday.
• Assist with runway closures.
• Perform FOD checks on all aircraft movement areas.

OTHER DUITES AND RESPONSIBILITIES:

• Perform other functions as necessary or as assigned.
• Occasional overtime is required to meet late or early arriving aircraft, or to accommodate special events.

EDUCATION, KNOWLEDGE, SKILLS, and ABILITIES:

• High school diploma or general education degree (GED).
• A minimum of one year’s front desk customer service experience.
• Basic knowledge of aircraft engines and fuel types experience preferred.
• Must be able to complete the established Line Technician Training Program within 60 days of employment.
• Must be proficient with Microsoft Excel, Word, and Outlook.
• Neat professional appearance.
• Consistently positive attitude and team spirit.
• Must have a valid Driver’s License.
• Able to multi-task several functions and maintain professionalism at all times.
• Excellent written and oral communication skills.
• Communicates positively, respectfully, and effectively with other employees, customers, tenants, pilots, crews, passengers, and visitors.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and lift to 50 lbs. at various times throughout the standard workday.

COMPETENCIES:

• Oral Communication:
• Speaks clearly and persuasively in positive or negative situations.
• Listens and gets clarification; Responds well to questions.
• Demonstrates group presentation skills.
• Participates in meetings.
• Teamwork:
• Balances team and individual responsibilities
• Exhibits objectivity and openness to others' views.
• Gives and welcomes feedback.
• Contributes to building a positive team spirit.
• Puts success of team above own interests.
• Able to build morale and group commitments to goals and objectives.
• Supports everyone's efforts to succeed.
• Recognizes accomplishments of other team members.
• Adaptability:
• Adapts to changes in the work environment.
• Manages competing demands.
• Changes approach or method to best fit the situation.
• Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality:
• Is consistently at work and on time.
• Ensures work responsibilities are covered when absent.
• Arrives at meetings and appointments on time.
• Dependability:
• Follows instructions.
• responds to management direction.
• Takes responsibility for own actions.
• Keeps commitments. Commits to long hours of work when necessary to reach goals.
• Completes tasks on time or notifies appropriate person with an alternate plan.
• Professionalism:
• Approaches others in a tactful manner.
• Reacts well under pressure.
• Treats others with respect and consideration regardless of their status or position.
• Accepts responsibility for own actions.
• Follows through on commitments.
• Quality:
• Demonstrates accuracy and thoroughness.
• Looks for ways to improve and promote quality.
• Applies feedback to improve performance.
• Monitors own work to ensure quality.
• Quantity:
• Meets productivity standards.
• Completes work in timely manner.
• Strives to increase productivity.
• Safety and Security:
• Observes safety and security procedures.
• Determines appropriate action beyond guidelines.
• Reports on potentially unsafe conditions.
• Uses equipment and materials properly.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Evenings as needed
• Extended hours
• Holidays
• Overtime

Work Location: In person