Front Desk Receptionist

In this role the candidate will make a professional, courteous impression to external and internal clients, caregivers, and providers by greeting, registering, scheduling medical transportation appointments, answering phones, and assisting with any problems included in the check in/check out process.

Primary Responsibilities:

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Ensure all clients and guests feel comfortable and welcome upon entering the center
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Accurately obtain and enter information in a timely manner and according to standards in appropriate systems
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Follow policy and procedures regarding scheduling medical transportation for clients
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Scan, fax, or print client documents into administrative file
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Ensure that only permitted clients can leave the building without a staff member
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Perform Medicaid verification checks
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Monitor waiting area
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Answer questions about the organization and provide other information
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Receive, sort and route mail, including publications, to appropriate personnel. Accept and sign for all types of deliveries
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Share in the maintenance of office machines (copier, printer, fax, credit card), assist users, send faxes, and make copies when requested
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Perform all other job duties as directed by the supervisor or manager
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Answer phones and schedule appointments
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Contacting incoming referrals

Second Home is an adult day center that caters to seniors and those with physical and mental disabilities. We stive to ensure that our clients live their best lives. Some of our offerings include:

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Paid Time Off
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Paid sick time
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Free meals and drinks
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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High School Diploma/GED (or higher) OR 3 years of experience working in a healthcare office setting
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1 years of experience as a receptionist
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1 years of customer service experience

Soft Skills:

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Communicate messages accurately to clients and team in a positive and professional manner
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Operate a computer and telephone system, and other standard office equipment
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Accurately and appropriately document messages
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Adapt to a fast-paced environment and multi-task under pressure
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Proficient written and verbal communication skills
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Problem solver, detail oriented, reliable, and a self-starter
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Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $17