What are the responsibilities and job description for the Customer Service Officer position at Securitas Security Services?
Customer Service Officer – Full Time
Location: Des Moines, IA
Rate: $17.00-$18.00/HR
At Securitas, we are committed to providing an inclusive and diverse culture where all team members are able to flourish and thrive in their career. We help protect our clients and customers by providing security and peace of mind when they need it most.
Room for growth is an absolute for all team members who go above and beyond the call of duty, strive with ambition, meet or exceed expectations, and above all exhibit our core values.
We are looking for upbeat individuals who can provide a safe and secure environment for our clients by deterring, observing, reporting, and taking appropriate action when necessary or directed by a supervisor.
Make An Impact & Join Our Elite Team Of Security Professionals Today!
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What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Paid Time Off
- Paid Weekly
- Telemedicine – Virtual Medical Care
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel, & More!
- Paid Training & Free Uniforms
- Doggy & Kitty Daycare Discounts
- Employee Assistance Program & So Much More!
Position Requirements:
- 18 years of age or older
- High School Diploma or GED Required
- Standard computer skills needed
- Top notch customer service skills are essential
- Must be responsible, accountable, objective, and have a strong work ethic
- Must have a strong grasp of appropriate and professional verbal / written communication
- Conflict resolution and de-escalation skills a plus
- All candidates must be able to pass a drug test and background check
- Previous security and / or customer service experience is preferred
EOE/M/F/Vet/Disabilities
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Salary : $17 - $18