What are the responsibilities and job description for the Host position at See Wee Roll?
```Job Summary```
We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. Your exceptional hospitality skills and attention to detail will contribute to creating a memorable dining experience for our guests.
```Responsibilities```
- Greet guests as they arrive and seat them at their tables
- Provide menus and inform guests about daily specials
- Take reservations and manage the waiting list
- Maintain a clean and organized host/host station
- Answer phone calls and assist with inquiries
- Collaborate with servers and kitchen staff to ensure smooth operations
- Monitor dining areas to ensure guest satisfaction and address any issues promptly
- Thank guests for their visit and invite them to return
```Skills```
To excel in this role, you should possess the following skills:
- Strong guest service skills with a friendly and welcoming demeanor
- Excellent communication and interpersonal skills
- Familiarity with Aloha POS or similar point-of-sale systems is preferred
- Ability to handle phone calls with professionalism and provide accurate information
- Strong organizational skills to manage reservations and waiting lists effectively
- Knowledge of guest relations principles to ensure exceptional customer service
- Previous experience in a hotel, restaurant, or food service setting is a plus
If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Join our team as a Host/Host and contribute to creating memorable dining experiences for our valued guests.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Biloxi, MS 39531: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12