What are the responsibilities and job description for the Ophthalmic Technician position at SEES GROUP?
Job Details
SEES Group operates multi-specialty medical practices and ambulatory surgery centers across the Southeastern United States and US Territories. Working with community-based Optometrists and Physicians, we provide patients with the highest quality medical and surgical eye care they need close to home. Our organization’s shared values include integrity, respect, service, compassion, and excellence!
SEES Group recognizes that our employees are our most important asset. Because of this, we strive continuously to encourage our staff to live their healthiest life by providing benefits, perks, resources, and programs to assist with managing both their physical and mental health. We offer access to an employee assistance program for those who may need mental health, legal, or financial assistance. Additional resources and programs revolving around health and wellness are offered through our benefit providers. We publish quarterly company newsletters on rotating wellness topics and challenges for our staff members. Also, we are currently offering a quarterly “Stress Free Day” to full time staff members where employees can take a paid day off to focus on their own wellness and mental health.
Aside from those fantastic benefits, we also offer medical, dental, and vision insurance; 7 paid holidays; employer paid life Insurance; a robust paid-time allotment; voluntary products such as short and long term disability coverage; and a 401k retirement plan with a generous employer match. We offer certification programs to clinical staff to assist in professional development. Lastly, we offer employee service awards to our tenured staff members to recognize our appreciation for their continued service to our organization.
POSITION SUMMARY
The Ophthalmic Technician is responsible for working up the patient, assisting the doctor, and performing diagnostic testing.
ESSENTIAL FUNCTIONS include the following:
- Works up patients
- Performs pretesting and diagnostic testing
- Assists physicians with procedures
- Assists physicians with documentation in the EHR
- Scribes for physicians when needed
- Maintains exam rooms including stocking and cleaning
- Checks and stocks travel bags and equipment for satellites
- Assists with maintaining and ordering medical supplies
- Travels to satellite locations as needed
- Provides on-going training of Patient Care Assistants
- Maintains knowledge of and follows policies, procedures, Code of Conduct, and all Federal and state rules and regulations related to the position.
- Attends all required compliance trainings.
- Fill RX refill request
- Triage patients/decides if/when follow up is necessary.
- Return patient phone calls/answering questions or concerns
- Completes all required compliance training.
- Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
KNOWLEDGE, SKILLS, & ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of anatomy of the eye, ocular conditions and ocular imaging equipment
- Ability to do a basic slit lamp exam, refract the patient and use the following equipment: auto-refractor, tonometry, visual fields, OCT, pachymetry, corneal topography, Optical Biometry (including IOL Master and/or Lenstar), B-scan and A-Scan
- Ability to transfer mobile patients to exam chair and occasionally move patients in a wheelchair
- Good problem solving and decision-making skills
- Good interpersonal and customer service skills
- Good dexterity
- Good computer skills including use of standard office programs
- Ability to perform tasks in a timely manner
- Ability to speak, read, and write in English
- Ability to pleasantly and effectively communicate both orally and in writing
- Ability to operate standard office equipment
- Ability to concentrate, think, and learn
- Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.
EDUCATION AND/OR EXPERIENCE
High School diploma or equivalent is required; a minimum of one (1) year ophthalmic clinical experience is preferred; experience with electronic health records is preferred.
