Creative Service Project Manager

Currently full-time remote. Must be able to commute to Irvine, CA once returning to the office which will likely be on a hybrid basis

SEGA. . . What do you think of when you hear that word? Do you think of the console with the iconic, harmonized voice fire ups or do you think of the countless gaming hits from Sonic the Hedgehog, Golden Axe, or the Persona series? . . .

When we think of SEGA, we think of its evolution as a pioneer in the video game market to one of the most prominent video game developers and publishers ever! Globally, SEGA has over 5,000 employees passionately working to bring the best gaming entertainment to players around the planet. We have one of, if not the richest, portfolio of original IPs something we are very proud of and excited about as the market continues to change.

New streaming technologies and shifts in the retail landscape are well poised for what will be the most disruptive and innovative time in our industry. Our IP strategy positions us well for this, and we are enthusiastic about the future!

There's never been a more exciting time in the company's history to join SEGA!

Primary Function

The Creative Service Project Manager (CSPM) will be the Project Manager within Creative Services managing the Traffic side of Creative Service to ensure all schedules & communications are in place. The CSPM will work with the Creative Service Manager to create schedules to ensure that all packaging/assets are delivered on schedule. This will include working with our first party partners to provides status, direction, recommendations and comments to ensure that all relevant brand guidelines are adhered to and that all marketing materials (either digital or package related) are approved.

Communication, scheduling, strong team management & excellent design knowledge is the key to this role and therefore requires a highly organized and creative individual! You will use online tracking and approval system for territory and internal approvals, in addition to implementing the best method of closing external and IP holder approvals. Therefore, the ability to adapt to new systems whilst formulating ways to improve the current workflow, scheduling, & communication, is vital.

Scope

Implements defined tasks of unit / team / projects.

Role in Strategy / Planning

Supports attainment of some short- and mid-term objectives of assigned unit / team / projects.

Knowledge / Problem Solving

Solves complex problems in effective ways.

Negotiations / Interactions

Interacts with internal and external peers and/or managers to exchange complex information related to assigned activities.

Assignment of Work

Receives work in the form of short- and mid-term assignments that sometimes require use of independent judgment outside of established procedures. Supports the determination of approaches and the development of new or enhanced technical tools. Mentors less experienced members of the team.

Oversight Received

Work is subject to regular supervisory review at regular intervals. Operates within the context of generally defined procedures.

Specific Job Duties

• Work with Creative Services Manager (CSM) to develop schedules & manage milestones for all deliverables
• Work with CSM in planning and coordinating the production of creative assets (giving creative input when needed) through daily update meetings with the designers
• Work with CSM to create, update, and implement organizational processes to help increase efficiency across the CS team
• Assist in proactively reviewing campaign asset list for accuracy
• Create workback schedule as needed based off of request/brief provided by Brand
• Ensure timely delivery of all assets in order to meet submission dates (including age ratings, special edition elements, merchandise and promotional goods)
• Communicate production deadlines to the Creative Services team
• Oversee the online approval/schedule system
• Collaborate across departments to ensure deadlines are met, and blockers are escalated
• Manage approval submission process across internal departments and external partners, vendors, and ratings boards.
• Manage assets to and from the Traffic Team and update RoboHead accordingly.
• Specialize in everything RoboHead related, including troubleshooting, presenting new updates, and working directly with IT and the RoboHead contact to resolve any issues.
• Be the other point of contact for project status updates within CS.

• May need to assist in updating and editing files that have been rejected.
• Update and manage projects within RoboHead.
• Other duties as assigned by manager.

Qualifications & Requirements

• Has 3 years of Graphic Design experience and 1 years of Project Management experience
• Technical proficiency on Mac or PC: Photoshop, Illustrator, InDesign.
• Proficient in RoboHead and First Party websites.
• General understanding of ESRB and the approval process.
• Working knowledge of: Bridge, Microsoft Office.
• Must be able to prioritize work efficiently and meet strict deadlines.
• Must be able to create, communicate, and collaborate on schedules to meet departmental goals.
• Must be able to handle multiple projects.
• Must be able to communicate clearly and give constructive critiques.

Travel Requirements

Minimum to none.