Clinic Site Manager

Hello Ocala!

Select Ortho is a rapidly growing national company that provides expertise, convenience, and reliability in the delivery and fitting of orthoses and durable medical equipment to orthopedic practices and their patients. The high value we place on our employees is reflected in our competitive pay and exceptional benefits package, which includes Medical insurance (company pays 70% of the premium), Dental and Vision (company pays 100% of the premium), free life insurance, generous paid vacation time, paid sick time, paid company holidays, and more! 

What we stand for: Our goal is to achieve nothing less than ecstatic customers. We do that by operating in a healthy culture of excellence and hiring employees who are happy to go the extra mile to achieve that vision. Working with purposeful energy and accountability comes naturally. Credibility always matters and small details are huge!

What we need: We're currently sourcing for an experienced site manager who will run the daily operations at our newest Orthopaedic clinic in the Seattle area. The Site Manager is a driven, results-oriented communicator with an excellent attitude and interpersonal skills.

Position Summary
The Site Manager will direct all activities within the clinic. The primary responsibilities of a Site Manager are to be involved in coordinating, training, supervising, and managing the activities of others to accomplish company and clinic goals, while serving as a liaison between Select Ortho and clinic administrators and physicians.

Position Duties

• Build relationships and trust with clinic physicians and administration
• Develop and implement operating strategies, plans, or procedures
• Functional knowledge of all Select Ortho positions within host clinic
• Conduct and administer fiscal operations and coordinate financial reporting
• Direct, supervise, train, and evaluate work activities of Select Ortho personnel
• Maintain communication between governing boards, medical staff, and department heads and coordinate interdepartmental functioning.
• Review and analyze clinic activities and data to aid in planning and risk management and to improve service utilization
• Keep up with compliance, coverage criteria, ICD-10 information and update all employees as needed
• Troubleshoot protocol and process adjustments within the clinic
• Work collaboratively with other service delivery areas to provide the clinic with a superior experience and ensure commitments made to the clinic are handled appropriately
• Travel as required for trade shows, conferences, client meetings and company meetings
• Oversee inventory management for all clinical sites
• Schedule personnel for optimal coverage and productivity
• Handle patient issues with professionalism
• Deliver promised metrics to clinic
  Write and administer personnel reviews
• Fit patients as needed for clinic coverage
• Other duties, as assigned

Required Education

• High School Degree or Equivalent *unless located in a state that requires licensing
• Preferred Education
• A BA or BS degree
• Certified Pedorthist
• Certified Orthotic Fitter
• Certified Orthotist
  

Requirements

• Knowledge of word processing, spreadsheets, and databases
• Alpha and numeric data entry skills
• The ability to work quickly and accurately, and pay attention to detail
• Establish and maintain effective working relationships with physicians, patients, employees and the public
• Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Preferred Knowledge, Skills, Abilities and Experience

• DMEPOS related medical experience
• Knowledge of medical billing/collection practices
• Basic medical coding and third-party operating procedures and practices

Core Competencies

• Leads by example and always displays ethical conduct
• Entrepreneurial, resourceful, and adaptable mindset
• Independent thinker with excellent problem-solving skills
• Ability to manage change effectively
• Excellent skills in verbal and written communication
• Judgment, decision making, and time management skills
• Ability to organize multiple projects and assignments at once
• Skilled at team motivation

Supervisory Responsibility
This position has direct supervisory responsibilities and serves as a trainer, coach, and mentor to subordinate employees.

Work Environment
This job operates in a health care setting. This role requires regular walking to various locations around the clinic. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping. The employee must frequently lift or move items weighing 20 pounds or more, in addition to sometimes lifting items weighing 5 pounds or more overhead. The employee is frequently required to use hands and fingers.

Travel
Travel within host clinic locations is required regularly. Minimal out of state travel is expected for training purposes.

~Select Ortho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.~