Operations Center Director

Title: Operations Center Director

Employment Status: Full-time

FLSA Status: Non-Exempt

Reports to: Lead Operations Center Director

Supervises: Center Directors

Offering New Employee Bonus! $300 after successful completion of 60 days of employment.

Benefits

• Medical, Dental, Vision Insurance
• PTO
• Paid Holidays
• Discounted child care
• 401k with 2.5% match
• Employee Assistance Program
• $10,000 Basic Life Insurance
• Voluntary STD, LTD, and additional life insurance
• Quarterly passes to Columbia Sportwear and Adidas employee store

SELF Mission:

Support for Early Learning and Families (SELF) convenes and mobilizes partners and stakeholders throughout Southwest Washington to promote community awareness and advocacy for early learning, kindergarten readiness and school success for all children.

Position Summary:

This Operations Center Director (OCD) has the responsibility to directly supervise the work performance of Center Directors assigned program location for the birth-5 programs, School Age Programs, and/or Family Support Specialists. The OCD. They must possess knowledge of Early Care and Education and strong supervisory skills with the capability to develop the supervisory practices in Center Directors. This position will require the OCD to step into a variety of roles, including the role of the Center Director, as needed, to maintain licensing requirements and provide reflective supervision. This individual will partner with multiple personnel and partnering agencies to receive feedback to support Center Directors to achieve performance goals. This position is heavily focused on leadership development and staffing coordination with an emphasis upon selection and retention for Early Head Start, ECEAP, and School Aged Program positions.

Qualifications and Skills:

• Bachelor’s degree in early childhood education, Child Development, or Elementary Education preferred.
• In lieu of bachelor’s degree, must have 47 credit hours in early childhood education, elementary education, family and consumer sciences, special education, or a related field required.
• 21 years of age or older.
• Minimum of 1 year of demonstrated supervisory experience required.
• Effective written and verbal communication skills
• Ability to follow directions and follow through efficiently on assigned tasks.
• Must present a professional and positive demeanor in behavior and dress.
• Demonstrate an understanding and appreciation for diverse ethnic and economic backgrounds of families served.
• Demonstrate patience, compassion, and utilize a solution-based approach to conversations.
• Ability to work early mornings and occasional evenings as needed.

• Demonstrates integrity and discretion when handling confidential information.
• Comply with Support for Early Learning and Families Employee Handbook of policies and procedures.
• Understand and comply with the rules and requirements as defined by the Department of Children, Youth & Families and the Educational Services District program criteria.

Essential Functions:

Center Staffing:

• Utilize the Applicant Tracking System to ensure applicants are screened and contacted within a timely manner.
• Coordinate with HR and ESD regarding the screening, interviewing, and selection of candidates to meet staff-to-child ratios. Facilitate the orientation of candidates and new employees.
• Demonstrate fairness, equity, and objectivity when interviewing candidates. Follow SELF and ESD standards to complete necessary documentation.
  • Support the Center Directors in coordinating the day-to-day staffing coverage. Serve as point person for any sudden staffing changes (be on call from 5am-8pm).
  • In coordination with Lead OCD and ESD, create and maintain staffing models for typical and modified schedules (ie: spring break, early release, holidays, summer).
  • Utilize technological solutions that help track and streamline staff schedules, time off, and daily staff assignments.
  • Supervise, schedule, and communicate with the substitute application pool.

Staff Supervision:

• Support the orientation and training of new Center Directors in partnership with ESD program staff.
• Supervise the Center Directors assigned for the performance of job duties.
• Support Center licensing compliance with all rules and regulations applicable to ESD programmatic criteria and state licensing standards.
• Follow policy and procedure in coordination with the HR Department in supporting and addressing personnel issues. This includes coaching, counseling, and modeling strong leadership behavior.
• Develop and foster professional relationships with all SELF and ESD personnel and with children and families within each Center.
• Serve in ratio for Director, teacher, or assistant as needed for compliance with childcare licensing.
• Approve Center Director time off requests in partnership with other OCDs.

• Travel throughout SW Washington as needed to support Center Directors.

Center Operations and Licensing Standards:

• Knowledge of applicable licensing rules and guidelines.
• Maintain a safe and healthy work environment by reinforcing organization standards and adhering to state and licensing regulations.
• In cooperation with HR, support the issuance of communications, surveys, and organizational policy and procedure changes, etcetera.
• Attend regularly scheduled meetings with the Educational Service District and SELF Administration.

Other Duties

• Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employment Requirements:

• Successful completion of a portable background check (PBC) and clearance through the Department of Children Youth and Families prior to working in program.
• Participation in Washington’s State Training and Registry System (STARS) program required.
• Valid CPR certification including child/infant prior to working in program.
• Valid Food Handler’s Card required prior to working in program.
• Negative TB test completed within the previous twelve months prior to working in program.
• Initial health exam completed by medical provider showing you are free from communicable diseases.
• Documentation showing immunity to Measles, Mumps, & Rubella (MMR), either vaccination records or results of a Titer test prior to working in program.
• Completion of HIV/Blood Borne Pathogens training prior to working in program.

Work Environment:

• This job operates in a preschool and childcare environment. This job presents possible exposure to blood and bodily fluids or tissues and possible exposure to communicable diseases.
• Moderate or frequent exposure to loud noises, outside weather elements, and temperature changes.
• Workspace will be split between SELF Administrative offices, Centers, and working from home.

Physical Demands:

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The candidate must be able to observe center activities with accuracy in order to effectively supervise child interactions and behaviors. Candidate must be able to effectively communicate verbally with coworkers, children, and families.
• This position requires the candidate to engage physically and mentally in activities with staff and children. Must possess the ability to lift and/or move materials necessary to meet requirements of Essential Functions of position, which includes exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and up to 10 pounds constantly to move objects including the human body. Must be able to assist in facility evacuations in the event of an emergency.
• Working with young children requires sound judgment, self-control, emotional competence, and the ability to adjust cognitive patterns to meet the needs of children with diverse backgrounds, varying social-emotional skills, and behavioral challenges.
• Job involves sitting, standing, walking, lifting, carrying, reaching, grasping, bending, stooping, crouching, pushing, and/or pulling. Position involves physical mobility with or without reasonable accommodation to perform essential functions of the job.

SELF is an Equal Opportunity Employer