Quality Manager

You've picked a great time to join SeneGence. We're looking forward to the next chapter in our company's story and are looking for passionate people to join the team. SeneGence is a privately owned, network marketing company that is in the business of developing and selling personal care products through an independent sales network.

The successful candidate will be responsible for overseeing and coordinating all of the activities in the manufacturing operation and the efficacy of the overall Quality program to ensure the utmost customer satisfaction.  The candidate will be aggressively proactive in the quality approach to prevent mistakes and defects and proactively bring solutions. The candidate must utilize a hands-on, mentoring approach and be enthusiastic about trouble shooting and problem solving. This is a hybrid/remote position. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Strictly adhere to, enforce, and ensure compliance to all safety, quality, and company policies and procedures.
• Plan, direct, and coordinate quality assurance programs and formulate quality control policies.
• Assure compliance to customer requirements by managing quality policies, standards, procedures, programs and practices.
• Well-versed with quality control of products. 
• Devise procedures to inspect and report quality assurance issues.
• Understand and monitor all operations that affect quality, perform gap analysis and devise and implement improvement plans.
• Develop sound knowledge of project scope and requirements; liaise with Marketing, R&D, Technical Packaging and Product Development teams to ensure customer requirements are met and exceeded.
• Manage subordinate staff activities and performance.
• Conduct performance reviews and resolve performance issues.
• Develop, execute, monitor, and achieve company and department KPIs.
• Develop analytical methods to support quality testing of the product. 
• Develop, maintain, monitor and adhere to budget.
• Perform and train on compliance audits, assess and drive gap closure within the organization.
• Conduct product, process, systems audits with suppliers, prepare reports, and monitor improvements.
• Ensure employees are adequately and appropriately trained and are able to demonstrate capability in job tasks.
• Conduct quality audits and ensure agreements with CMs are in place. 
• Recognize, develop, and lead continual improvement projects and opportunities; empower all personnel to do the same.
• Partner with stakeholders on non-conformance investigations and vigorously drive CAPA processes and all relevant quality tools.
• Record, track, and maintain relevant data and present progress to upper management.

QUALIFICATIONS REQUIRED FOR POSITION:

• Bachelor’s Degree in Engineering, Science, or related field.
• Minimum of 7 years of experience in manufacturing, cosmetic or pharmaceutical preferred.
• Minimum of 3 years in a management role.
• Excellent familiarity with ability to execute relevant International Standards.
• Extensive management experience.
• Knowledge in implementing and adhering to quality management system preferred. 
• Lean experience highly desired.
• Experience leading multi-cultural teams with cultural sensitivity.
• Proficiency in Microsoft Office Suite.
• Excellent communication and interpersonal relationship skills.
• Must be able to stand and/or sit for extended periods of time.
• Must be able to lift up to 25 pounds.

SeneGence is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

About SeneGence

Founded in 1999 by Joni Rogers-Kante, SeneGence exploded into the marketplace with the launch of LipSense color technology, and quickly rose in popularity as the creator of The Original Long-Lasting Liquid Lip Color. Along with its premier product, SeneGence enabled a way for women to be independent and successful in business, regardless of age, background, or education.

More than 20 years later, SeneGence has expanded its line of products that really work to include anti-aging skin care, long-lasting cosmetics, new men’s line, and has thousands of Distributors in 17 countries across the globe. Even still, the commitment to empowering women has remained the same. SeneGence’s nonprofit organization, The Make Sense Foundation, regularly raises and contributes funds for women and children in need as part of the overall plan to give back to the global community.