PCA Department Coordinator

Senior Care Partners PACE
Battle Creek, MI Full Time
POSTED ON 5/21/2024
PCA Department Coordinator
Who is P.A.C.E?
The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center.
PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.
Core Values
Compassion Teamwork Integrity Excellence
What P.A.C.E offers
  • Purpose
  • Professional Development
  • Paid Holidays
  • Generous PTO
  • Internal opportunities for growth
  • Flexibility
  • Team Support
  • Competitive Pay
  • Medical, Dental, Vision Insurance
  • Telemedicine
  • Life insurance
  • 403(b) Retirement Savings
  • Employee Assistance
  • And MORE!

Primary Purpose
Under the supervision of the Assistant Participant Care Manager, the PCA Department Coordinator will provide oversight for day-to-day Participant Care Delivery in the home and is responsible for the effective PCA daily workflow.

Duties and Responsibilities
  • Organize, plan, and delegate PCA daily tasks to include:
  • Participant personal care in the home.
  • Delivery of supplies in coordination with the IDT.
  • Provide coverage for all PCA tasks as needed and assist with resolving issues as they arise in coordination with the Home Care Scheduler.
  • Plan and assign PCA break and mealtimes
  • Order supplies for the department as needed
  • Contributes to and supports participant care in the home through close collaboration with all departments.
  • Assists prospective and newly enrolled participants become acclimated with P.A.C.E. and Center services.
  • Works closely with the Assistant Participant Care Manager to ensure participant safety, and satisfaction while receiving personal care in the home.
  • Troubleshoots issues in the field for PCA/CNA staff.
  • Ensures completion of care documentation.
  • Completes supervisory visits in the home to ensure participant quality of care.
  • Delivers start of care information to the participant or caregiver.
  • Will provide on-call support on evenings and weekends.
IDT/Other Duties and Responsibilities
  • Participate in and provide PCA representation at PCT/ IDT meetings (i.e., morning meeting, Care Plans).
  • Support the IDT by entering meeting notes into the EMR as needed or assigned.
  • Assist in developing and implementing written policies/procedures/protocols governing the operation of the department.
  • Responsible for managing the payroll system for direct reports.
  • Responsible for completing all required education and file requirements on time.
  • Documents in the participant’s medical record as required by policy.
  • Participates in Quality Improvement activities.
  • Must care, support and collaborate with everyone involved in the participant’s care including staff and the participant’s family using the participant centered care model.
  • Keeps leader informed of problems or issues.
  • Performs other duties as assigned.
Leader Responsibilities
This position has leadership responsibilities for the Participant Care Assistants in the Home Care setting or Day Center setting

Qualifications
  • High School Diploma or equivalent required, Associates Degree preferred.
  • A minimum of two years of professional leadership experience is required, or an equivalent combination of education and applicable experience.
  • Must be a Certified Nursing Assistant or complete PCA training provided by Senior Care Partners P.A.C.E.
  • Detail-oriented with good problem-solving skills.
  • Strong communication skills, both written and verbal.
  • Experience in managing and entering payroll information.
  • Demonstrates ability to effectively build team cohesion.
  • Well-developed ability to show discretion and maintain confidentiality.
  • Demonstrate ability to educate and empower others.
  • Strong MS Office Suite, Word, Outlook, PowerPoint, and Excel skills.
  • Minimum of one year of experience working with the frail, elderly, or long-term care population.
Specific Requirements
  • Demonstrate our core values of compassion, integrity, teamwork, and excellence.
  • Champion of Senior Care Partners P.A.C.E. philosophy.
  • Reliable transportation; current valid Michigan driver’s license, and car insurance.
  • Possess current CPR certification by AHA or be willing and able to obtain it as offered by Senior Care Partners P.A.C.E.
  • Immunizations and vaccines must be current or medical documentation must be provided by a medical provider with reason(s) to request waiver. Required immunizations and vaccines include but Hepatitis B, TB, MMR, Varicella, TDaP, Flu, and COVID-19.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
  • Possess the ability to collaborate effectively with other IDT members.
  • Must have patience, tact, a cheerful disposition, and enthusiasm, as well as the willingness to handle difficult participants.

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