Care Coordinator

Senior1Care - Care Coordinator / Scheduler

Since 2006, Senior1Care has delivered exceptional quality care to seniors and adults with disabilities who desire to live independently with a unique scope of non-medical services. Senior1Care is also consistently ranked on the Inc. Magazine 5000 list of America’s Fastest Growing Private Companies. Working at Senior1Care you will experience a fulfilling opportunity with a winning team who exceed client expectations in a growing industry.

Care Coordination Role

We are hiring a Scheduling / Care Coordinator to join our growing nonmedical homecare company here is Carmel Indiana. The Schedule / Care Coordinator is responsible for creating & maintaining the weekly schedule for caregivers and clients. This position will work side by side office & supporting staff. They will coordinate & communicate with all staff & clients, create their schedules & availability, and ensure their files are accurate. They will receive on-the-job training with the office staff & the management team. This position is fast paced & requires the ability to communicate, prioritize, think critically, & problem solve.

How You Will Make An Impact

The Care Coordinator’s main function is to make sure all clients and caregivers are matched to the clients’ preferred schedule. The Care Coordinator MUST be able to build relationships and know the important characteristics of each caregiver to be able to match their skills and personalities with clients.

Responsibilities of the Care Coordinator:

• Building schedules

• Finding caregivers for clients that need immediate attention

• Manage caregiver call outs

• Receiving and confirming availability of employees

• Caregiver matching

• Manage unconfirmed shifts

• Scheduling adjustments

• Confirming shifts

• Managing client care for consistent caregivers

• Documentation of various events, situations, changes, cancelations, and other occurrences

• Answering phone calls

• Filing of client and caregiver information

• Communicating employee concerns and issues with operations manager and/or RN

• Communication with all staff members

• Communicating with clients and client contacts

What We Offer

• Professional development assistance
• Competitive benefits packages including medical, dental, vision,
• Paid vacation
• 401k for all employees 18 and over. Company contribution up to 3% once eligible
• A culture of diversity and inclusion, which builds on our values, vision, and mission.

What You Will Need:

• · College degree : Associate or higher degree preferred.
• · Excellent communication skills
• · Enjoy problem solving
• · Computer proficiency required
• · Takes and active role in self-development through continuing education, utilizing resources within the health care system or elsewhere.
• · Previous supervisory experience preferred or demonstration of progressive leadership responsibility is required.
• · The ability to establish and maintain interpersonal and interdepartmental relationships.
• · Must have one (1) year of experience with a frail or elderly population.
• · The ability to guide and monitor home care assistants in the delivery of care.

We maintain a family, fun work environment that is professional and adaptable to continuous improvement. If you are looking for a positive, upbeat, rewarding career opportunity. Visit our website Senior1Care.com or our Facebook page to learn more about our story.

Job Type: Full-time

Salary: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Carmel, IN 46032: Reliably commute or planning to relocate before starting work (Required)

Experience:

• scheduling: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Experience:

• scheduling: 1 year (Preferred)

Work Location: One location