Cloud Operations Team Lead

Seniorlink, Inc.
New Haven, CT Full Time
POSTED ON 5/7/2022 CLOSED ON 6/12/2022

What are the responsibilities and job description for the Cloud Operations Team Lead position at Seniorlink, Inc.?

Position Summary::

As a leadership position for the operations team, this hybrid architect and site-reliability role is responsible for all operational aspects of the company’s care collaboration platform, Vela. The Cloud Operations Team Lead will assist in our transition to a containerized environment, be responsible for the continued uptime and availability of existing and new systems, and drive new projects and technologies while keeping an eye on scalability, security and cost.

What You Will Do::
  • Help finalize our transition to Kubernetes while ensuring high stability, security and availability of existing systems.
  • Guide and mentor cloud engineering team and lead long term projects
  • Drive our platform monitoring solution to preemptively alert on system ailments and prevent core systems downtime.
  • Actively research latest application, infrastructure and networking vulnerabilities to enforce security in the cloud provider and attached systems
  • Champion continuous performance, scalability, and cost improvements
  • Lead the development and architecture of technical infrastructure and application design plans that take advantage of cloud services and enforce security
  • Participate in performance testing to identify and tune provisioned capacity and scale-up characteristics
  • Build and improve software delivery systems and processes to reduce cost and accelerate developer feedback
  • Participate in on-call rotations to provide infrastructure support
What You Will Bring::
  • 7 years of engineering or related experience
  • 3 years of Kubernetes experience
  • 3 years of AWS experience preferred
  • Proven ability to lead from a technical perspective in a containerized environment
  • An undeniably strong understanding of monitoring practices
  • An obsession with running operations at peak performance and cost efficiency.
  • A strong desire to provide technical guidance to a small team in a mentoring capacity
  • Proficiency with infrastructure-as-code practices
  • Demonstrable knowledge of site-reliability and security maintenance fundamentals
  • Experience designing, developing, and maintaining distributed, secure and highly available systems
  • Willingness to pivot in a rapidly changing environment while championing new ideas and processes.
  • Ability to contribute to any scripting language as needed, including: bash, ruby and python
  • Hands-on experience with orchestration, system configuration and infrastructure-as-code tools such as Terraform, Salt, Ansible, Rundeck, Jenkins, Git Workflows, and more.
  • Familiarity with gitops-driven CICD a plus
  • Familiarity with healthcare and HIPAA secure environments a plus
About Us::
Seniorlink is a tech-enabled care management company dedicated to supporting family caregivers who help to keep care at home. Seniorlink combines Vela, the company’s proprietary care collaboration app, with evidence-based clinical protocols and the human touch of dedicated care teams that work in partnership with family caregivers. Seniorlink's care management solutions lead to improved outcomes, cost savings and improved consumer engagement and satisfaction for health plans and providers.

For more information, please visit www.Seniorlink.com.


Seniorlink is an Equal Opportunity Employer*


DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.


  • Seniorlink supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Seniorlink complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.

Seniorlink strives to create experiences that are accessible and welcoming to everyone, including making www.seniorlink.com and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.
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