Practice Manager I

Sentara
Charlottesville, VA Full Time
POSTED ON 12/20/2023 CLOSED ON 3/1/2024

What are the responsibilities and job description for the Practice Manager I position at Sentara?

Velocity Urgent Care (now solely owned by Sentara Health) is actively looking for a qualified Practice Manager I. The Practice Manager I is directly responsible for the day-to-day operations of their clinic while assisting in the care of patients. The Practice Manager I will ensure that the clinic provides the highest quality of patient care and an exceptional overall patient experience. This individual will be responsible for the operational and administrative functions of their clinic to include performance management, implementation and execution of established processes, protocols, and workflows, inventory, and managing the financial performance of the clinic in relation to a budget.

Schedule: 2 12-hour shifts, 1 8-hour shift, and 1 6-hour shift. Required to work every other weekend, Saturday and Sunday, 8am-4pm.

Benefits: Velocity/Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Qualifications:

  • Minimum 2 years' of leadership experience in ambulatory care environment preferred.

  • Minimum 3 years' of clinical experience.

  • Bachelor's degree preferred.

  • Successful completion of CMOM course required within 18 months of hire.

  • CMOM certification preferred.

  • ·         Certified Medical Assistant, Registered Medical Assistant or certified EMT-B required.

  • ·         Existing Medical Assistants hired prior to 12/1/14 may obtain the Cert MA or Reg MA certification or obtain the Assessment Based Recognition Order Entry (ABR-OE) prior to 6/30/15. BLS required within 90 days of hire.

  • Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Medical Assistant, Urgent Care, RMA, MA, EMT.

The Practice Manager I partners with clinical leadership in dyad model to ensure the efficient and effective operations of one clinics/practice with up to 10 staff members. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance. Clinical experience and leadership experience in ambulatory care environment preferred. Bachelor's degree preferred. Successful completion of CMOM course required within 18 months of hire. CMOM certification preferred.
    • High School Grad or Equivalent
    • Healthcare 1 year
    • Supervisory 1 year
    • Writing
    • Active Learning
    • Active Listening
    • Communication
    • Complex Problem Solving
    • Coordination
    • Critical Thinking
    • Instructing
    • Judgment and Decision Making
    • Leadership
    • Mathematics
    • Mgmt of Financial Resources
    • Mgmt of Material Resources
    • Mgmt of Staff Resources
    • Microsoft Excel
    • Microsoft PowerPoint
    • Microsoft Word
    • Monitoring
    • Negotiation
    • Project Management
    • Quality Control Analysis
    • Reading Comprehension
    • Service Orientation
    • Social Perceptiveness
    • Speaking
    • Technology/Computer
    • Time Management
    • Troubleshooting
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