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Customer Support Specialist

Sentec
Lincoln, RI Full Time
POSTED ON 4/14/2024

Sentec is a market leader of non-invasive respiratory monitoring and intrapulmonary percussive
ventilation (IPV) solutions who develops, manufactures, and markets patient-centric, cost-
effective technologies and products. We aim to improve the lives of patients by advancing non-
invasive patient care by empowering clinicians with clinically superior monitoring and
therapeutic technologies.


Customer Support Specialist

Key Tasks:

  • Works with the Sentec sales team to process and manage sales orders.
• Schedules company evaluations, manages field asset inventory, and administers customer and distributor

agreements.
• Handles requests from customers for product troubleshooting, product questions, pricing inquiries, order

processing, and general questions and identifies cross-selling/up-selling opportunities.

Our Offer:

  • Working environment in a growing company.
• Directly influence on the quality of our products and make a difference for patients worldwide.
• Opportunities for professional and personal growth.


Your Profile:

  • Minimum of 1-3 years of experience working in customer service required.
• Proficient with MS Office Suite (MS Excel, MS Power Point, MS Word, MS Outlook).
• Collaborative team player with a highly developed sense of integrity and commitment to customer service.


To apply, send your resume to jobs.us@sentec.com

Salary.com Estimation for Customer Support Specialist in Lincoln, RI
$57,729 to $77,617
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