What are the responsibilities and job description for the Employee Benefits Consultant position at Sentinel Benefits & Financial?
The Purpose of Your Role:
Do you want to work for a fast paced, growing organization where people make the difference? In this highly visible role, the Benefits Consultant will work closely with clients, carriers and service providers. The Benefits Consultant will need to meet Sentinel’s objectives for superior client service, maintain client persistency, and maximize revenue generating opportunities of Sentinel’s existing book of business.
This person should also proactively schedule and attend regular meetings with clients to ensure clients’ needs are continually being met and act as a resource to clients on relevant state or federal compliance issues specific to employee benefits.
This multi-faceted opportunity is geared towards an individual with demonstrated strong interpersonal, and relationship building skills. We are looking for a candidate with excellent written and verbal communication skills, as well as a high level of initiative and adaptability to changing demands.
The Expertise we’re looking for:
- Experience handling clients along with the Executive Sponsor.
- Exercise positive interaction and cooperation with internal staff and senior management
- Exhibit a willingness to take on new clients, projects and responsibilities
- Provide expert advice, develop solutions for current and future project plans, execute strategies to consistently illustrate value and retain existing clients
- Act as a resource to internal sales and client relationship staff on Health & Welfare compliance issues
- Consult and advise clients on complex benefit programs and benefits issues along with Executive Sponsor
The Behaviors that you bring:
- Integrity – Your customer-centric attitude and commitment to doing what is right for our clients.
- Expertise – You are a team player and continuous learner. You share your knowledge with the team, embrace new learning opportunities, and search for ways to improve our operations.
- Empowerment – You demonstrate organizational skills, the ability to manage priorities, deadlines, and troubleshoot issues independently.
- Excellence – Your detail-oriented approach leads to quality processing results for our clients and your communication skills allow you to communicate effectively with clients and internal team members.
- Innovation – You learn quickly, collaborate with others, and share your ideas for improving our service.
About You:
We are looking for innovative thinkers to drive our business and clients forward—someone with customer focus, drive, determination, and the strength of character to challenge the status quo. We strive to surround ourselves with team members who go above and beyond in all job facets and look for people who are willing to embrace change.
Education, Skills and Experience:
- BS or BA level degree in business administration, communications, marketing or related field
- At least 2-3 years of related experience in insurance, client service, or human resources
- Life and Health Insurance License
- Ability to meet deadlines and independently solve problems
- Significant Excel, Word and PowerPoint experience
Our Company:
Sentinel Benefits & Financial Group proudly serves more than 3,500 clients throughout the U.S., and for 30 years, we’ve remained devoted to making a difference in the lives of our people, our clients and our community. With nearly 220 professionals tied to our mission to deliver great service—and a 9-year average associate tenure—we have become the thought leader we are today.
Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020. In 2021, Sentinel earned a Top Workplace USA Award from Energage. Sentinel is also recognized as one of the largest employee benefits firms in Massachusetts (Boston Business Journal), a top 100 retirement plan adviser (PLANADVISER Magazine), and the 2016 recipient of the Best-in-Retirement Business IMPACT Award™ by Charles Schwab, our in-house experts—and their commitment to excellence—define who we are.
Our Culture:
Our people care about our organization. We are a company with a mission to be the best in our industry and best within our company. Being part of this company means that you are part of something special. Sentinel Benefits & Financial Group offers paid vacation, 10 Holidays and 2 floating holiday, company sponsored medical and dental insurance, life insurance, AD&D, short and long‐term disability, 401(k) Plan and free parking. Sentinel Benefits & Financial Group is an Equal Opportunity Employer.