Help Desk, Level 1

Sentinel
Aurora, IL Full Time
POSTED ON 8/9/2022 CLOSED ON 8/10/2022

What are the responsibilities and job description for the Help Desk, Level 1 position at Sentinel?

Responsibilities:

Sentinel is looking for a Level 1 Helpdesk Agent to support our client. This candidate will be responsible for building and deploying PCs. This position will provide support to the corporate office but may require some travel to other locations. This is a 4–6-week contract position reporting to our client onsite in Aurora, IL.


Qualifications:
  • 1- 2 years of experience as a Help Desk Agent
  • Experience with building and deploying PC’s is required
  • Experience troubleshooting and managing hardware, software, and network issues is required
  • Good communication skills and the ability to work in a team is a must
  • Strong problem-solving skills is a must
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver’s license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.


What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.

Overview:

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.


As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.


Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.


If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

JFNDNP

JFNDNP

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