What are the responsibilities and job description for the Office Admin - On-Site - Ocala/ Wildwood, FL position at Sentry Management?
Sentry Management is an industry leader in community association management. We are currently seeking an Office Administrator at one of our Mid-Rise Condo buildings in the Ocala/Wildwood area. The Office Admin is responsible for providing administrative support for the division community managers and the division as a whole. Duties may vary from customer service, general office work, and administration of internal office processes as required by Division Manager and home office. Foundation Principles.
ADMINISTRATIVE RESPONSIBILITIES:
- Assist and support Community Managers as required.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, mail system, copiers, or phone systems
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Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or
other material. - Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Conduct searches to find needed information, using such sources as the Internet.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Prepare conference or meeting materials, such as flyers or agendas.
- Provide services to customers, such as order placement or account information.
- Manage projects or contribute to committee or team work.
- All other duties as assigned.
CUSTOMER SERVICE RESPONSIBILITIES
- Approaches work daily with a positive “Can-Do” strategy.
- Ensures that all incoming telephone calls are courteously and efficiently handled and that messages are accurately documented
- Lends a helping hand to the entire team by assisting CAMs with acknowledging calls and assistance to incoming calls if appropriate.
- Manages the scanning process of invoices into the Accounts Payable system for insuring data entry and Manager review, COA assignment, and approval
- Serves as a Helpful Expert in exceeding customer expectations on a regular basis
BENEFITS OFFERED
- Medical, Dental, Vision
- Life and AD&D
- Short-Term and Long-Term Disability
- Paid Vacation
- Paid Holidays
- Paid Sick/Personal Days
- 401(k)
SENTRY MANAGEMENT IS AN EQUAL OPPORTUNITY EMPLOYER