Employee Relations Partner

Job ID: 237086
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible: Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Employee Relations Partner, Field Support Center (Corporate)

Hybrid Role – Requires 2x/week in SF Office

Your role at Sephora:
As an Employee Relations Partner for Sephora’s Field Support Center (FSC/corporate), you will act as a neutral intermediary between employees and leaders. Reporting to an Employee Relations Manager, you will work with people leaders and cross-functional business partners in the area of escalated employee performance management, involuntary terminations, employee engagement, employee concerns, mediated conversations, listening sessions, and climate surveys. You will be responsible for capturing metrics and data points in order to provide people updates to business leaders as well as providing recommendations on areas of opportunity. You will have the flexibility to think creatively and out of the box on process efficiencies and strategic initiatives involving our FSC employee population.

• Conduct and lead escalated investigations with guidance from an ER Manager by gathering and analyzing facts, apply past practice to reach resolution, while also applying Sephora’s policies and practices.
• Work closely with an ER Manager and Sr. Director, Employee Relations/Employee Experience to manage and resolve possible conflicts related to employment practices at Sephora.
• Develop and maintain close partnership with HRBPs to drive forward business strategy and objectives.
• Assist in managing escalated employee performance concerns and misconduct; including warnings, Performance Improvement Plans and terminations.
• Oversee and manage involuntary separations; including Position Eliminations and Reductions in Force.
• Enhance overall FSC culture and drive proactive employee relations and engagement. Including climate surveys, pulse checks, listening sessions, and mediated conversations.
• Assist in creating insights from data to inform and shape ER process, program improvements, and share findings with key partners to develop and deliver a plan which links to HR strategy.
• Ensures compliance with federal, state, and local laws and regulations, in collaboration with ER Manager, Sr. Director ER/EE, and internal employment counsel.
• Demonstrates our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We’re excited about you if you have:

• 6 progressive HR/ER experience; minimum 2-3 years direct ER experience; prior retail corporate experience a plus.
• JD or legal experience a plus.
• Exemplary issue resolution skills with the ability to effectively communicate within all levels of the organization; prior experience with executive presence is preferred.
• Working knowledge of employment law (multi-state), compliance, employee relations required.
• Subject matter knowledge of ADA and leave of absence laws required.
• Prior experience with case management systems helpful.
• Experience working in a fast-paced environment and balancing multiple escalated cases.
• Highly collaborative style and willingness and demonstrated ability to work in teams and build strong partnerships.
• Ability to multi-task and be action oriented; exercise independent judgement and decision-making.
• Ability to effectively work with ambiguity and adapt to changing priorities and deadlines in a fast-paced environment.
• Sound judgment and discretion; able to handle sensitive and confidential information appropriately.

The target hourly pay for this position is $105,120.00 - $124,830.00 per hour. The actual hourly pay offered depends on a variety of factors, which may include, as applicable, the individual applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which include comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

While at Sephora, you’ll enjoy…

• 
  The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.