Area Loss Prevention Manager, Stores

Sephora
Austin, TX Full Time
POSTED ON 8/26/2022 CLOSED ON 11/3/2022

What are the responsibilities and job description for the Area Loss Prevention Manager, Stores position at Sephora?

Job ID: 215501
Store Name/Number: TX-Arboretum (0072)
Address: 9722 Great Hills Trail, Austin, TX 78759, United States (US)
Hourly/Salaried: Salaried (Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

As an Area Loss prevention Manager, you will be responsible for implementing programs to protect the company’s assets and ensure the safety of employees and clients. Reporting to the District LP Manager, you will hire, train and manage LP Investigators in their locations. In addition, you will:
  • Develop and implement effective loss prevention strategies to reduce all shrink related factors
  • Administer and implement store audits and training programs for Sephora employees on shrinkage and loss prevention, including methods to deter and handle shoplifting and internal theft. Timely completion of all scheduled store audits and training sessions in assigned stores
  • Ensure store compliance, by employees, with all LP and operational procedures established to protect company assets
  • Investigate all discrepancies, indications of dishonesty, fraud or criminal acts, in accordance with established procedures. Utilize exception-based reporting system to cultivate cases
  • Directly responsible to ensure LP systems and programs in assigned area are fully operational, being regularly maintained, & properly utilized, including CCTV, alarms, locks, etc.
  • Recruit, onboard & work with Store Loss Prevention Investigators (SLPI)
  • Identify theft trends and implement theft prevention strategies to reduce exposure including conducting surveillance & apprehensions of external theft suspects in compliance with company standards & apprehension guidelines
  • Facilitate Store/District Inventory calls one month in advance of inventories. Attendance is also expected
  • Review external cases in the case management system in conjunction with video review of each for accuracy in a timely manner
  • Participate in LP networks to develop professional relationships with peer retailers, malls, security & law enforcement

We’re excited about you if you have
  • Minimum 3 years of asset protection/loss prevention experience in a multi-unit capacity
  • Strong written, verbal, listening and interpersonal communications skills
  • Strong leadership skills necessary to develop proactive, cohesive loss prevention teams; liaise effectively with store teams and cross-functional partners
  • Track record of dealing with sensitive & confidential loss prevention issues in a discrete and ethical manner, while exhibiting a command of criminal and civil law as it applies to the retail environment
  • Demonstrated experience providing expertise during emergency, crisis & high-pressure situations
  • Intermediate computer skills
  • Ability to develop plans, policies or procedures in a clear and concise manner
  • Ability to travel to all stores in the area and Sephora LP conferences. Some overnight travel
  • Ability to work nights, weekends and holidays
  • Must be able to stand/walk sales floor for entire shift
  • Able to work in a fragrance filled environment

While at Sephora, you’ll enjoy
  • Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and more. Details about our company benefits can be found at the following link: Click Here

Click Here to view additional information related to various state-specific wage transparency laws
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