Lead Outreach Coordinator (PHOP) - Arizona

Position Description

Looking for a Lead Outreach Coordinator opportunity at a place you can make a difference every day?  Discover this great opportunity in New York.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission.

This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance.

All the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Reserve Center (NRC) leaders. This position is a hybrid serving USNR and USMCR.

In this role, you will:

• Provide oversight and lead a team of 4-6 Outreach Team Members.
• Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.
• Link at Reservists and their Family Members to “good fit services” based on identified needs.
• Maintain accurate and timely case notes to document all service encounters.
• Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.
• Provide briefings and consultation to Reservists, Family Members and high-level military leaders.
• Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.
• Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.
• Travel one to two times a month on weekends to various HTCs and NRCs throughout the region.
• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco

Qualifications

To be successful in this role, you will have:

• A U.S. citizenship.
• Must successfully undergo a background investigation (National Agency Check) and able to obtain a Secret security clearance.
• A Master’s Degree in Social Work, Psychology, or related behavioral health or clinical degree and 2 years of professional experience.
• Must be independently licensed at the highest level in any U.S. State with one (or more) of the following:
• Licensed Mental Health Counselor
• Licensed Marriage & Family Therapist
• Licensed Clinical Social Worker
• Licensed Independent Clinical Social Worker
• Licensed Clinical Professional Counselor
• Two years post licensure supervision experience.
• The ability to work autonomously and as a member of a team.
• The ability to provide oversight of a geographically dispersed team.
• The ability to effectively manage multiple tasks and priorities.
• Professional oral, written, and telephone communication skills.
• To be able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.
• To be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as outlook, word, excel and PowerPoint. 
• Experience with telephonic email and assessment services as with Employee Assistance Programs (EAP) is a plus.
• Knowledge of military culture preferred.
• Candidate must be available for weekend travel 1-2 times per month (10% of the time).

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.