Senior Information Technology Infrastructure Analyst

Position Description

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position is on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact on our national security and safety of our sailors.

Matt Hawkins, https://www.linkedin.com/in/hawkinsma, leads this high-performing contractor team supporting NAVSEA.

Serco-NA is seeking a motivated Senior Information Technology Infrastructure Analyst to provide oversight for the COLUMBIA Class program office in Washington, DC. This program office is responsible for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation and Live Fire Test and Evaluation of the COLUMBIA Class submarine. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense.

You must be able to obtain an Active Secret clearance to be considered.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Project Blue is responsible for delivering the Information Technology (IT) solutions in support of SSBN logistics, deploying IT products to both TRIDENT Refit Facilities (TRF), Electric Boat (EB), and the United Kingdom (UK) DREADNOUGHT program. General duties include:

• Lead the Platform/IT solutions group to address OCAB/Shipboard/TRF communication and bandwidth/reliability challenges.
• Validate that IT solution upgrades will be sufficient for the TRFs by funding and executing TRF IT infrastructure upgrade pilots.
• Leverage enterprise synergies for IT infrastructure where possible, including potential collaborations with external organizations such as the USAF for 5G technology.
• Evaluate the performance of various systems including OCAB, SEA03 cloud, and NNPPnet.
• Address IT gaps and run infrastructure pilots for technologies such as 5G and P-LEO.
• Validate technology requirements and needs given the complexity surrounding organizational ownership on these problems.
• Determine bandwidth and connectivity requirements to ensure optimal performance and reliability of IT systems.
• Enable connectivity to empower a future SSBN maintenance workforce to be entirely paperless, to include wireless coverage across TRF admin and shop spaces and in-hull on pierside SSBNs.
• Leverage support from PEO SSBN to define and execute pilots to demonstrate business cases in support of increased use of mobile computing to improve TRF workforce efficiency.

Qualifications

Education and Required Experience:

• A Final Secret Clearance is required to be considered for this position.
• A Bachelor’s Degree is required. Plus 8-10 years of experience.
• Proven experience in IT infrastructure management and leadership.
• Strong understanding of OCAB/Shipboard/TRF communication systems.
• Experience with pilot projects, business case analyses, and infrastructure upgrades.
• Knowledge of various relevant technologies including 5G and P-LEO.
• Ability to evaluate system performance and address IT gaps.
• Strong problem-solving skills and the ability to navigate complex organizational structures.
• Excellent communication and leadership skills.
• Proficiency in JIRA Agile PM Management Tool and Confluence Online Document Repository.
• Experience in supporting the deployment of Wi-Fi and 5G networks.
• Experience in leading technical proposals and managing prototype efforts.
• Experience with RF Planning and Optimization.
• 25% travel is required.

Beneficial Experience:

• Experience with Defense Acquisition University, Science and Technology Manager Level II.
• Experience with Program Management Institute (PMI) Body of Knowledge (PMBOK), Project Management Professional (PMP).
• Knowledge of American National Standards Institute (ANSI); Fundamentals of Systems Engineering.
• Experience with Cloud Computing (Amazon Web Services, MS Azure).
• Experience with Wi-Fi and Enterprise Networks.
• Experience in creating DoDAF architecture products.
• Experience in preparing and submitting proposals for funding the experimentation of 5G technologies.
• Experience in creating detailed decision support materials for senior leadership.
• Experience in providing feedback to programmatic documentation in support of evolving government standards.
• Experience in analyzing information security controls and control enhancements.
• Experience in leading the establishment of critical cloud computing infrastructure.
• Experience in developing test procedures and requirements documents in accordance with DoD Systems Engineering policy.
• Experience in performing technical analysis of contractual documents.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.