Dental Office Coordinator (FT)

Serene Dental
Fremont, CA Full Time
POSTED ON 4/18/2024 CLOSED ON 5/16/2024

What are the responsibilities and job description for the Dental Office Coordinator (FT) position at Serene Dental?

Dental Office Coordinator, Scheduler, and Administrator

Responsibilities:
All office aspects from scheduling, insurance verification, processing claims, updating general information in all systems ordering front and back office supplies
payroll accounts receivables, and payables including:
  • Welcome patients to the office and help with any questions or concerns;
  • Provide information regarding dental office services and procedures;
  • Take telephone calls and respond to dental inquiries appointments, and insurance;
  • Scheduling appointments according to available time slots and providing appointment details to patients over the telephone and in person;
  • Assist patients in filling out patient information forms;
  • Take patient's medical histories and insurance information;
  • Provide dentists with information on patients' histories and complaints;
  • Provide patients with information on dental procedures and what to expect;
  • Make follow-up calls to patients to provide them with reminders about appointments, collect patient payments, and verify insurance.

Requirements:
  • Should have exceptional leadership and problem-solving skills;
  • Dedicated to delivering excellent customer service;
  • Must be friendly, professional, and highly organized;
  • Previous dental experience is beneficial.
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