Patient Liaison
Job Posting for Patient Liaison at Serenity Healthcare
Patient Liaison
Serenity is seeking a Patient Liaison for our Lehi, UT office. In this role, you get the opportunity to connect with patients and be part of Serenity’s mission, helping patients take back their life! As a Patient Liaison, you will primarily be assisting providers by helping patients understand the lifesaving benefits of medication, TMS, and Ketamine.
The ideal candidate for this role would be an empathetic and motivated individual who is passionate about providing quality patient care. If you are looking for an organization that is passionate about helping people and provides growth opportunity, please join our team, and make a difference!
Perks of working at Serenity
- Shortened Work Week
- Competitive Pay ($18 per hour)
- Paid Time Off
- 10 Major Holidays Off
- Growth Opportunity
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
- Never work a Sunday
What You’ll Do
- Provide the highest level of patient care through compassion and understanding.
- Gather, review, and verify all pertinent information in relation to the patient and their visit.
- Communicate directly with participating healthcare providers regarding patient’s care.
- Demonstrate compassionate support, attention, and assistance to patients.
- Educate our patients on the treatment options Serenity provides.
- Assist providers with any other relevant duties as needed.
Minimum Qualifications
- High School Diploma or GED.
- Excellent verbal and written communication.
- Previous experience working with computer-based information systems.
- Proven ability to multitask in a fast-paced environment and maintain resilience in difficult situations.
- 1 year of experience in a full-time customer service role.
Who We Are
Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion to improving our patient's lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both!
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Job: Full-time (3 13-hour shifts)
Location: Lehi, UT
Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
- This position is contingent on successfully completing a criminal background check upon hire.
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Salary.com Estimation for Patient Liaison in Lehi, UT
$42,307 to $55,362
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