Hospice RN Case Manager

Serenity Hospice of Utah provides high quality end of life comfort and care to those we serve in the comfort of their home setting, whether a private dwelling, an assisted living facility, or skilled nursing facility. Assisting patients and families to help navigate end of life care is not a job everyone can do. It can be challenging but also very rewarding to know that your service is making a meaningful impact by bringing comfort and care to the patients and families during this challenging time. This role plays an exceptionally critical function in contributing comfort and care. Be empowered joining a team of hospice professionals that work collaboratively to make a positive difference in the lives of those we serve.

Our Mission: we are committed to…

· Creating THE best hospice care experience for those we serve – every patient, every family, every time.

Our Vision: we will be recognized as…

· Agency of choice for hospice care services due to being expert providers of hospice care and grief support

· Leaders in all aspects of end of life care and resources to influence perceptions within the community and among medical professionals so that end of life is accepted as a meaningful component of the human experience

Our Values: we believe…

· That death is a natural part of life’s journey

· That honesty and integrity must be ever present

· In providing compassion to those we serve and to each other

· In hiring professional, competent, and motivated staff

· Being responsible stewards of our resources

· In providing ongoing education to families and communities about care options and resources, to empower them to make decisions regarding their care

· Teamwork will help to achieve our vision and mission

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We are looking to immediately contract for a: Hospice RN Case Manager

Pay Rate: Will be a per visit rate or salary. Negotiable based on experience and case load.

Job Summary

The Hospice RN is responsible for the delivery of professional nursing services to hospice patients as indicated by the plan of care developed by the interdisciplinary team. Responsibilities include initial and on-going assessment of patients, developing and revising the plan of care, timely documentation, medication management, communication of assessments, planning and interventions and coordination of care among team members.

Essential Responsibilities

• Performs initial and ongoing nursing evaluations of patients/family/caregiver and assists in the development/implementation of the plan of care. Nurses may be responsible for one or more of the following areas:
• Case management
• Admissions
• Initial hospice assessments
• Medication management
• Routine or focused nursing visits
• Telephonic triage
• Night/weekend coverage (optional)
• Coverage for increased census or staffing shortages
• Other duties assigned by the Hospice Leadership
• Performs duties in compliance with Medicare Condition of Participation.
• Responsible to coordinate and monitor all care being provided and keeps the physician and other team members from agency and community resources apprised of changes in patient’s condition so that adjustments can be made to the plan or care as needed, to improve quality of life.
• Uses clinical assessment skills and best practices to identify and provide effective care for patients, families and caregivers.
• Actively participates in IDT meetings for development and evaluation of the patient’s plan of care
• Develop and implement a plan of care for each assigned patient/family/caregiver unit and evaluation of that plan of care.
• May assist patient/family/caregiver in determining of goals of care including completion of Advance Directives and POLST forms as needed.
• Provides dietary counseling as needed.
• Address advocacy needs for patients/families/and organization.
• Facilitates formal and informal meetings with patients/caregivers/family member as needed.
• Collaborates with the IDT during crisis management support and consultations with patient/family/caregiver or IDT team.
• Provides information regarding the patient/family/caregivers psychosocial, spiritual, physical and financial needs or difficulties to the IDT team or providers involved in the patient’s care.
• Serves as liaison with hospitals, care facilities and appropriate agencies to promote interagency cooperation, developing and maintaining communication and facilitating referrals to meet patient needs throughout the continuum of care.
• May participate in admission and on-call duties as assigned during the evenings and weekends.
• Participates in continuing education of self and assists with orientation of other team members.
• Collaborates with Serenity Hospice Providers program staff to enhance continuity of care as needed.
• Responsible for documentation in the electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards per policies and procedures.

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Current unencumbered license as a registered nurse in the State of Utah
• Valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle
• CPR certification at hire or within 6 months in position

Preferred

• Bachelor of Nursing degree or higher
• Certified in Hospice and Palliative Care (CHPN)
• Experience in hospice triage, case management, admissions, night/weekend roles
• 2 years’ medical/surgical experience in an acute care setting and/or a combination of medical/surgical, home health, hospice experience or long-term care experience

Knowledge, Skills and Abilities Required

Knowledge

• Knowledge of Federal, State and Local regulations, Hospice Medicare Conditions of Participation, and HIPAA privacy rules and regulations

Skills and Abilities

• Ability to perform nursing related tasks in the area of specialty (e.g., case management, on-call triage management, visits, and/or phone calls in a home care setting
• Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation
• Must have general computer skills and a working knowledge of Electronic Medical Records systems, MS office, Outlook, and the internet
• Excellent interpersonal skills
• Ability to work both independently and collaboratively
• Ability to work under pressure to meet deadlines
• Ability to take initiative and utilize innovative techniques and ingenuity
• Ability to interact with various departments throughout the organization
• Ability to tolerate and manage stress and grief
• Ability to work flexible hours, if needed
• Ability to plan, prioritize and coordinate multiple projects or tasks
• Ability to adhere to organizational standards, policies and procedures
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, hear, and speak clearly for at least 6 hours/day
• Ability to stand, walk, sit, and perform repetitive finger and wrist movement for at least 3-6 hours/day
• Ability to lift, carry, push, pull, bend, climb stairs and/or pinch small objects for at least 3 hours/day
• Ability to operate a motorized vehicle in all kinds of weather conditions

Working Conditions

Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure

Member/Patient Facing: No Telephonic In Person

Hazards: May include, but not limited to, physical, ergonomic, and biological hazards.

Equipment: General office equipment and/or mobile technology

Travel: Requires travel outside of the workplace at least weekly; the employee’s personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy.

Schedule: This position may occasionally require more than 8 hours per day

If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen. Serenity Hospice is a federal contractor and must comply with all federal laws. All employees, contracted workers, and volunteers of Serenity Hospice are expected to adhere to the company’s policies and procedures – which are based on being compliant with all federal and state laws and regulations.

Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Types: Full-time, Part-time, Contract

Pay: $80,000.00 per year

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Mileage reimbursement
• Paid time off

Schedule:

• Choose your own hours
• Monday to Friday

Work setting:

• Hospice
• Nursing home
• Outpatient

Ability to Relocate:

• Sandy, UT: Relocate before starting work (Required)

Work Location: On the road