Business Manager

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400 customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As the Business Manager, your charter will be to partner with the Vice President of East Sales to orchestrate and execute against their short and long-term priorities.  Consequently, the role will be focused on leading the operational and strategic execution of the overall business plan while integrating planning within the current year and out-year.

What you will do in this role:

• Assist in developing, communicating and executing on a multi-faceted plan to grow business across the Major Areas. 
• Collaborate with business partners across Sales Operations, Solution Sales, Solutions Consulting, Field Marketing, Customer Success and ACE to drive alignment on go-to-market strategy; ensure alignment of priorities and goals.
• Coordinate out-year planning to ensure the organization continues to scale to support growth expectations.
• Incubate and develop emerging programs that are deemed strategic investments (Industry, Transformational Mega Deals, VAM, SWA, etc.).
• Align with other Sales leaders across the area around key best practices for forecasting, driving sales, pipeline development & leadership excellence
• Partner with HR to drive team talent development and consistent recruiting practice.

Qualifications

To be successful in this role, we need someone who has: 

• A self-starter with a proven track record for leading strategic planning and organization change
• A strong operational mindset with a focus on building organizations to scale in a cross-functional capacity.
• A competitive spirit and optimistic attitude, as well as a strong work ethic, humility, and excellent team-building communication and listening skills.

Skills that include:

• Experience attracting, retaining and developing high-performing, high potential talent through assessing, selecting, onboarding, coaching, and developing.
• A history of demonstrated skills of sales operational best practices.
• A consistent track record of meeting and exceeding team quotas.
• Strong forecasting and reporting capabilities.
• Strong Program Management skills and a history of building out sales programs to support Field Sales teams.
• A strong executive presence and experience building out presentations for large audiences
• Ability to navigate and collaborate through complex opportunities.
• Strong organization, communication, teamwork, presentation, problem-solving, and time management skills.
• The ability to navigate and collaborate through complex opportunities.

 Education/Experience:

• A Bachelor’s degree; an MBA is a plus.
• 5 years experience in field sales management, in a matrixed sales environment in the enterprise software space.
• Proficiency in Excel, Power Point and Dynamics.
• The willingness and ability to travel 10% of the time

For positions in New York, we offer a base salary range of $144,900 - $247,100 plus equity, variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Company benefits include health, dental and vision insurance, 401(k), flexible spending accounts, and paid leave (including sick, PTO and new child leave). 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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