Job Posting for Technician Lead at SERVPRO of North Calhoun County

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Production Technician - Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect HERO !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Perks and Benefits:
SERVPRO of North Calhoun County offers PTO, Health, Dental and Vision Insurance, Retail Club Memberships, Retirement Plan, Paid Training and Certification, and Bonus Incentives.

Job Description:

Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Responsibilities Include, but not limited to:

Explaining processes and answering customer questions, as needed
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Perform sales and marketing activities, including add-on sales and security checks

Qualifications:

Effective written and oral communication.
Ability to adapt to technology and their applications.
Experience in cleaning/restoration preferred.
High school diploma/GED preferred.
IICRC certifications a plus ( not required).
Valid and verifiable drivers license.
Clean background.

Physical and Work Environment Requirements:

Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.
Exposure to chemicals, safety equipment supplied.
Walking and standing for long periods of time, driving, sitting, climbing.
Ability to climb ladders and work at ceiling heights.
Ability to work in tight spaces (e.g., crawls spaces under buildings).
Repetitive pushing/pulling/lifting/carrying objects.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

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$52,179 - $70,232

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Technician Lead

Job Posting for Technician Lead at SERVPRO of North Calhoun County

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