Salary Job Openings

Receptionist / Dispatcher

SERVPRO of Pascagoula/Biloxi/Ocean...
Biloxi, MS Full Time
POSTED ON 4/9/2024
Responsibilities
Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities
Perform general office duties, such as drafting correspondence, filing and creating reports
Receive and enter lead calls and job referrals
Perform excellent customer service
Receive general phone calls and greet visitors
Document calls for weekly call log reports
Dispatch and Pending Follow-up
Track pending lead calls and job referral follow-up
Analyze dispatch reports
Schedule Tracking and General Administration
Coordinate production schedule and monitor logistics
Coordinate on-call schedule
Perform general administration

Job description
Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing and creating reports.

Primary Roles and Responsibilities

1. Receptionist
  • Receive and enter lead calls and job referrals
  • Perform excellent customer service
  • Receive general phone calls and greet visitors
  • Document calls for weekly call log reports
2. Dispatch and Pending Follow-up
  • Dispatch lead calls and job referrals
  • Track pending lead calls and job referral follow-up
  • Analyze dispatch reports
3. Schedule Tracking and General Administration
  • Coordinate production schedule and monitor logistics
  • Coordinate on-call schedule
  • Perform general administration

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Salary.com Estimation for Receptionist / Dispatcher in Biloxi, MS
$34,873 to $44,975
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Receptionist / Dispatcher.

Click the checkbox next to the jobs that you are interested in.

  • Business Communications Skill

    • Income Estimation: $37,652 - $50,265
    • Income Estimation: $37,740 - $48,705

  • Call Screening Skill

    • Income Estimation: $36,922 - $46,538
    • Income Estimation: $37,740 - $48,705
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Receptionist / Dispatcher jobs in the Biloxi, MS area that may be a better fit.

Receptionist / Dispatcher

SERVPRO of Pascagoula/Biloxi/Ocean Springs/Gulfport, Biloxi, MS

Dispatcher

SERVPRO, Biloxi, MS

View More Jobs