Dispatcher

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a Receptionist / Dispatcher. In this position, you will be making a difference each and every day.

We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened !

Our franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations?

Then you may be our perfect hero !

Summary :

Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities.

Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities :

• Provide excellent customer service.
• Receive general phone calls and greet visitors.
• Receive and dispatch lead calls and job referrals.
• Perform detailed and accurate data entry, including analyzing dispatch reports.
• Coordinate crew and job scheduling.
• Perform general administration duties.
• Assist other departments, as needed.

Necessary Experience and Skill Set :

• The candidate must have a strong work ethic, exceptional communication skills, excellent customer service skills, and a can-do attitude.
• At least 1-year previous experience.

Formal Education / Training :

High school diploma / GED.

Position Requirements :

Must pass a background check.

Normal Working Hours, Additional Working Hours, and Travel Requirements :

This is a full-time position working 8 : 00 a.m. 4 : 30 p.m., Monday Friday, 40 hours per week.

Benefits :

• Competitive compensation.
• Career growth - rapid advancement opportunities.
• Professional development. On the job trainingIndustry specific certification training (Company Paid).
• Paid time off.
• Health, Dental, & Vision Insurance.
• Disability insurance.
• 401k with a company match.

Compensation : $32,500.00 - $35,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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Last updated : 2024-05-06